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DC-17 Animal

Hate, Hate, Hate it! Biggest Waste of Money I have ever spent!

There is no way to get the cyclone canisters unclogged, the "on" button failed... I have to hold the "ON" button down the entire time I am vacuuming.

The suction is horrible! I clean the filter and let it dry for 24 hrs every week just to get it to work better.

I have hardwood floors and 2 area rugs and I think this vacuum should be able to handle my house with ease, but after 1yr I am selling it and buying a high end vacuum minus the dyson label.

I fell for the advertising and that's all the dyson is... an advertising campaign!

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DC-17 Animal

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Nov 17, 2009
Rating
starstarstarstarstar 		Worked great for me
by: Anonymous

I'm shocked by the amount of negative reviews about this vaccum. Mine works fabulous....I have a 1600 sq ft house fully carpeted complete with two young children and a dog and a cat and the vaccum easily keeps up. I rarely have to clean the filter, and the canisters never clog up.
Nov 03, 2009
Rating
starstarstarstarstar 		It works
by: Anonymous

Thank you, your technique totally worked! This vacuum has been such a pain-- shouldn't I vacuum when _I'm_ in the mood, not when the vacuum is?

But I was able to get blockages out with the tiny flashlight (pen-light type)and coat hanger and plyers (also employed chopsticks, tongs, and kabob skewers, and alot of banging).

I cleared it from the bottom (thru the 8 holes leading to the 8 little chamber thingies on top) and from the top (thru the opening in the side of the purple thing).

Thank you so much!
Jun 08, 2009
Rating
starstarstarstarstar 		How to unclog the top of the canister
by: Anonymous

My husband found the secret to unclogging the canister of the Dyson DC 17 since there is absolutely NO way to open the top of the purple area without breaking your expensive vaccum cleaner. He fashioned tools out of wire coat hangers and inserts a very small flashlight in through the bottom of the two black tubes. Then, he can see in the top of the canister and he alternately uses the wire hangers to poke into the areas to loosen and pull the hair/fuzz/etc. out and also shakes the canister to get it out. We found the vaccum would shut down due to overheating. Called Dyson and they said we had a blockage in the tubes. NOTHING there, but it was all inside the top of the canister. Once this was cleared, no problems. Dyson needs to make this area accessible to clean it; but then they would lose people buying all those new vacuums since blockages are NOT covered in the warranty. It takes patience and a lot of time to clear the top of the canister, but you will be amazed after you get it done!
May 14, 2009
Rating
starstarstarstarstar 		Agree!
by: Anonymous

I completely agree with you. Granted, I have the Dyson DC07 animal vacuum cleaner, but same with you, there is no SUCKING!

The wheels scratch my hardwood floor, the suction doesn't work that well, and the Dyson customer service department is snooty on the phone.

I'm giving them one more shot on the phone later today, but if they don't have any good ideas, no way I'm paying for it to get fixed.

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