Dyson DC15 Animal
by Kathleen
(New Lenox, Illinois, USA)
I purchased the Dyson DC15 Animal vacuum not because I have animals but because my two year old has bad asthma. And ever since I have been using it he HAS been doing better, however, I am not happy with the product at all.
My first DC15 Animal which I had for about 3 months before it started showing signs of a problem. When I would put the handle back into the upright position it would shut off, it made using the attachments impossible.
I called Dyson and got NO WHERE with them. Finally, I went back to Lowe's and they exchanged it for me because at least they were standing behind their products.
SO, here I am 3 weeks later and my "new" Dyson is already not working properly. This one will NOT shut off. I pressed the red button and used my DC15 Animal as normal when I went to turn it off the swutch no longer worked.
So I unplugged it, and now that is how I need to turn it on and off because again Dyson customer service is not helping me at all.
I feel disappointed. I feel like it is an expensive machine and it is not even worth the money for being a good solid product, but if it is helping my son it is worth every penny.
I just hope no one else is having the issues I am.
