HOME | What's NEW | CONTACT US | PRIVACY 

Dyson DC18 vacuum hype

by Zuzu
(Canada)

I had the Dyson DC18 vacuum cleaner for almost 2 years when it completely clogged with pet hair. I took it in to my local vacuum repair shop and they told me to talk to the hand.

Apparently, what is not so well promoted about Dyson is the fact that any service must be done in Ontario. I must pack up my vacuum, send it at my expense to Ontario and wait for it to be fixed and returned to me.

When I begged them to please, please, please just try and declog my Dyson DC18, they kindly did and then told me what their experiences with Dysons have been.
In a nutshell, they are overhyped and cannot live up to their advertising. The vacuum DOES lose suction with a fuller cannister and any bagless vacuum makes a filty dusty mess when it is filling up and when being emptied.

I was directed to a few videos available on youtube, comparing the Dyson to Miele and some other models. I ended up buying a Miele canister model, with certified Hepa filter and amazing suction. I love my Miele and am now shopping my Dyson around on an internet classified site, hoping to get some return on my money.

I will heartily recommend NOT buying a Dyson to anyone who asks my opinion, but people seem to really believe the Dyson hype.

Comments for
Dyson DC18 vacuum hype

Average Rating starstarstar

Click here to add your own comments

Nov 18, 2009
Rating
starstarstar
Dyson DC18
by: Kathleen

OK, Yes the Dyson DC18 is a good vacuum, great machine. I like all the features I bought it for. The Dyson works probably as well as any high end vacuum you would expect to perform.

HOWEVER, I don't know why it takes so long to get parts to replace. I am now on week three with no date in site. 'It's backordered, lady', says the official Dyson repair place they sent me to!(and they have no loners available).

Now, with 3dogs, 3kids, including my husband, Thanksgiving is next week. I have to buy another vacuum, that I neither have room for or can afford. You can weigh your options. But, for me, I will never purchase another Dyson, it's not worth it at any price.

Click here to add your own comments

Join in and write your own page! It's easy to do. How?
Simply click here to return to Dyson Reviews



footer for vacuum cleaner reviews page