Hoover Wind Tunnel 2 U8361-950

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Hoover Wind Tunnel 2 U8361-950

by Dexter Carlin
(York, Pa.)

After three (3) months of use the Hepa filter clogged completely and the vaccum stopped working. We took it to an "authorized" repair station and they said that this is normal for this vacuum.

He said "the Hepa filter is supposed to collect dust and dump it back into the dust cup". But that never happens and thus the filter just clogs.

The repairman also said he has had many of these in for the same problem. He said you have two options... clean the Hepa regularly or replace it every two or three months at a cost of $ 20 - $40.
I have bought my last Hoover!

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Hoover Wind Tunnel 2 U8361-950

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May 23, 2010
Rating

Worst Vaccuum EVER
by: Anonymous

This is the worst vacuum ever. Can't clean the filter, can"t replace the filter, have to beat the hell out of it in order to remove dirt if not taking it to the garage for the compressor. Hoover has disappointed with this machine. We will not buy another

May 01, 2010
Rating

Dirty filters
by: Anonymous

what good is a vacuum that you can't clean the filter. The dirt gets in the filter , yes, but, how do you get it out? For that money, there has to be a way to clean the filter. Can you wash it:

Apr 29, 2010
Rating

Hoover Windtunnel Hepa!!! I
by: Anonymous

Hoover Windtunnel
This is an awful cleanner. It sucks up the dirt!! But then it blows it out backwards. The house is as dirty when I get through cleaning as it was when I started.
It doesn't even deserve a one star.
Any suggestions for how to get my money back?????

Apr 24, 2010
Rating

Actually this product does not even deserve one star.
by: Anonymous

I have bought my last Hoover product. The Hoover wind tunnel is the worst sweeper I have ever owned and at a pretty price too. After one sweeping it is clogged and the dirtiest thing to clean. I have to take it outside and use the hose to clean it. I am telling all my friends about this product and hope they never experience what I have gone through with this piece of junk. I wouldn't even put it in a yard sale. No schmuck needs those headaches.

Mar 08, 2010
Rating

filter........ bad
by: Anonymous

need another vaccum because the filter needs to be changed and you cant change this one.... was great until then...... VERY loud......

Oct 21, 2009
Rating

Cylinder HEPA filter
by: Anonymous

I have had my windtunnel vacum for a little over a year. I was very pleased with it initally, but the filter needs work. I have been very diligent in keeping it clean and blowing it out on a regular basis. However, it should not be advertised as though the filter never needed to be replaced. We have removed this filter but had to basically take the entire vacum apart to get it out. This filter appears to be made of some type of cardboard, and it was filthy even though we cleaned it often by blowing it out. I am currently on the hunt for a new filter. Thus far it appears to be a difficult hunt.

Oct 10, 2009
Rating

Did anyone at Hoover test this thing?
by: Anonymous

Our neighbor bragged about her wind tunnel 1, so when the wind tunnel 2 came out, I bought it. The filter clogged up and the vacuum quit picking up, so I took it back to the store and they replaced it with a new one. I have found out that every time I empty the dirt, I also need to clean the "self-cleaning" Hepa filter. I usually use a screwdriver to rake out the dirt, but have also used an air compressor and another vacuum. I think Hoover should issue a recall and replace these vacuums with a more user-friendly model!! My wife asked me if I have to clean the filter each time. You do if you want it to work! It seems odd that you need another vacuum to clean the Wind Tunnel 2. Were the Hoover engineers "out to lunch"?? I don't see how they can be very proud of this vacuum.

Aug 22, 2009
Rating

same problem
by: Anonymous

I just had the same problem, the hepa filter clogged creating an entire list of problems. I took it to an authorized dealer and he said...it's always happening and he wouldn't recommend this to anybody! I will not buy this brand again. By the time I am done paying for repairs, not covered under the warantee, I will have paid enough to have owned a top of the line vacuum. This was a complete waste of money! The company should be ashamed!

Jul 13, 2009
Rating

hoover wind tunel is junk
by: Anonymous

I agree with the last posting. After 3 or 4 months of dealing with a hepa filter that was more of a dust mop then a filter it has now been retired to the basement. What a pile of junk I invested in. I have now had to replace the vac with a new one as the hepa filter no longer spins. I bought the Wind Tunel I and it works wonderful. The filter is easy to change and it doesn't clog like the other vac. Now if only I could get a refund on the other one.