Miele White Star

by Caroline
(Whitby, Ontario)

We purchased our Miele White Star vacuum in 2002, it wasn't cheap but we thought we were buying quality. Well it was not a great purchase, it has basically fallen apart.

The plastic piece on the end of the wand required for attachments split about 2 yrs ago. We held it together with duct tape and a hose clamp.

Next the plastic slide that opens to reduce air flow on the carpet tool had to be taped to keep it closed. Finally the plastic collar that connects the hose to the vacuum let go so we can no longer use the vacuum.

Meanwhile our old dependable Kenmore is still going after 25 years! We probably paid way too much for the Miele White Star ($499.00) but we had high hopes.

The vacuum has not been abused, the plastic parts just were not engineered well and are too expensive to replace.

Personally we would not purchase another Miele product although "planned obsolence" is probably used on most products today.

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Miele White Star

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Oct 22, 2010
Rating
starstarstarstarstar 		1996 Miele still running strong & quiet!
by: Mark D

I bought this over-engineered german tool and have used and abused it thoroughly including as a shopvac when i did a complete remodel on both of my duplex units. It has been trouble-free until last week whe i called the Vacumn Shop in seattle and Jim talked me through the repair which was the electrical contacts on the winder cord/body interface. I do keep the machine clean internally, change the bag on time, and always routinelly clean the carpet suction head/roller of long hair/ debris.

I would not be surprised to learn that mfg. has been in China for several years like many formerly quality conscious corporations. Subsequently, quality and materials suffer proportionally. the song remains the same.
Sep 15, 2010
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starstarstarstarstar 		Miele Help
by: Anonymous

Check out newvacuumsonline.com they folk are really nice and they helped me fix my Miele right on the phone. I felt they were really honest and helpful.
Jan 23, 2010
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starstarstarstarstar 		Miele white star
by: Raelena

I have a Miele white star and I love it. I broke the connection between the hose and the canister, but it was not easy to do. I had someone put boxes on top of it and it just didn't hold up to that. I'm trying to find a replacement part now. It works terrific on hardwood floors and tile. I do not have any carpet in my house.

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