HOME | What's NEW | CONTACT US | PRIVACY 

shark euro pro steam cleaner

by Mike
(Toms River, NJ)

I purchased the Euro pro steam cleaner in Lowes for $99.00. I used the machine for everything from cleaning my hardwood floors, bathrooms, cooktop, even cabinets, base moulings, and the outdoor grill (which worked awesome at cleaning the stainless steel grates).

The machine worked pretty good and I was happy with my purchase. I have had two problems with it though. The first was the "angle adapter" broke, after 5 months. When I called the company I was told it was not a warranty item. They eventually sent the part free of charge after twenty minutes of discussions.

The second problem was after six months the machine just stopped working. It would not heat the water. I contacted the warranty company and was told to send the unit to them with ALL of the attachments, plus a check for $15.95. They told me the unit would be fixed or a replacement unit would be sent back to me.

Overall though when it was working it did a good job, the house did not have a chemical smell. It actually smelt cleaner. I am waiting for the unit to be sent back to me. I have recommended this product to family and friends. After the warranty is up I would definitely buy another steamer, but maybe one that is not made of all plastic.

Comments for
shark euro pro steam cleaner

Average Rating starstarstar

Click here to add your own comments

Aug 08, 2010
Rating
star
Shark floor steamer 11980FS
by: Nina

I saw the Shark floor steamer on a television info program last week. I think the lady who took the order was new, if not she was extremely slow.

I placed an order with her for 1 unit that was suppose to have some bonus buys with it because I was 1 of the 1st 500 callers. She tried to sell me another one for 25% off. I told her that I only need 1, beside I do not ever know if I will like it. The challenged employee charged my account for 2 instead of one.

I tried calling the info center and got someone from India, he was a sorry employee as well. He told me that it had already been shipped and I would have to send 1 back when it comes & kept the other, after which my account would be credited, I also would be stuck with shipping & postage to send it back. I talked with this employee Monday & today is Wednesday & I just received a shipment email showing where 1 steamer was being shipped today. However, they still took the amount for 2 streamers out of my account.

I warn you do not place an order with Shark Euro-Pro!!! I am more than certain that they will not do the right thing because I read the reviews & they have had a lot of complaints filed against them!!!

Feb 16, 2010
Rating
starstarstarstarstar
shark portable steamer and Shark steam mop
by: Anonymous

Neither are worth your money. If you buy through their website, the cost of returning it and the cost of their 're-stocking fees' will be a terrible shock. They fail to mention that part. Neither work like they are shown on TV. Try good ole soap and water and less messy....

Feb 09, 2010
Rating
starstar
shark steam cleaner
by: Kristi

I would not purchase. I am taking my shark steam cleaner back. If you have a dirty floor after just a few swipes the cloth gets dirty and so your floors have a smeared look.

You have to change the cloth frequently in order to have a clean, streak free look. Also it is very hard to push. It takes a lot of effort.

I did however like the fast steam time.

Click here to add your own comments

Join in and write your own page! It's easy to do. How?
Simply click here to return to Steam Cleaner Reviews



footer for vacuum cleaner reviews page