Should I get the H20 Vac Turbo vacuum?

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Should I get the H20 Vac Turbo vacuum?

by Christina
(Canada)

Looking for a new vacuum... I was looking at the h2o vac turbo and was wondering if it is any good on carpet and floors?

VacuumWizard replies...

Yes, you're definitely on the right track. Actually, H20 Vac Turbo vacuum cleaners are highly recommended by health experts because they are environmentally friendly.

They possess superb filter, which can definitely prevent any dust from going out of the vacuum cleaner and trigger allergic reactions.

The H20 Vac Turbo also contains a powerful motor, running at 1,200 watts. And with such unbelievable suction power, you will definitely be able to clean large areas at the shortest amount of cleaning time.

Most of all, the H20 Vac Turbo is not only excellent in cleaning carpets and floors. It also works superbly with even the most delicate fabrics, such as those used in drapes and Oriental rugs.

Someone who bought it has shared their review on Yahoo Answers page which you may want to check.

The H20 Vac Turbo vacuum cleaner is sold in Canada by Thane company.

Comments for
Should I get the H20 Vac Turbo vacuum?

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Don't buy the H2O turbo vac!
by: Anonymous

This company is in business to rip people off. I had a legal right to change my mind and when I did, I got authorization to send the unopened box back to them-- it cost me $59 to send it back to them and out of $57.92 they refunded me $17. They charged me for shipping and handling- so I spent over $99 and never opened the box!! They would have charged me $79 more dollars if I had gotten the "free additional vac." Don't be caught up in this scam!

H2O Turbo Vac
by: Patrick

we recently had a h20 vac -the one that hsa a big fish bowl-it had no suction at all-
it failed- to do a bowling ball Test-I used a small stool-then we shipped it back- thane charged us shipping Hnadling-they sent us appently newer versions Now if you look closely at the Pic of a Man suspended In Mid Air-by one of their Vacs-you will see-its impossible for a vac to to hold somnone-in mid air with-out falling.I find thane-direct uses catch.22- to fool its viewers into thinking it can stuff-But cant-they 1st one had power to lift a refridgeerator-again Impossible-unless it was hooked it to a Mega vac booster-same with suspending a worker in mid air-it cant be done-I think-Thane Direct should re-think its strategy to sell Products before Airing....

will not buy anymore
by: alivia

I was thinking of buying this vacuum but when I see the comments of the other person who is dissatisfied with the product, I change my mind. I dont want to be cheated also like them.

Bowling Ball Test!!
by: Angry customer

Not recommand to buy. Does not live up to the expectations as TV ad. Can not even suck up a 2- lb grapefruit. Its a joke!!

it is a ripoff
by: Anonymous

I read the blog before me. If you take any vacuum cleaner and pour the contents into water it will look exactly like the water your H20 vac had after you vacuumed up cat hair. The reason it is a ripoff is that it does not pick up anywhere near how it is shown on infomercial. After I vacuumed, I felt like I needed to go and get my vacuum cleaner. It is (as the customer service rep told me when I called) manual labor. In other words. There are no brushes turning under the floor piece. It does not fluff up the carpet and get trapped in dirt like any inexpensive vacuum would do. Cheaply made. Also, buyer beware. If you don't like it, you still pay the 39.95 shipping and hope you didn't fall for the get the second one free like I did and owe another 39.95 shipping on it when you return it. The machines are probably not worth more than that anyway.

don't buy
by: Anonymous

Every comment that I read is so true. It will not pick up a bowling ball. it will not even pick up some loose dog hair. My carpeting is not fluffed up and it looks like I did not even vacumn. It is a nother tv scam i think. I could have bought the best vacumn for 400.00. They will do nothing about it.

H2O vacuum cleaner (white model)
by: Christine ingc27@hotmail.com

I have the original white H2O vacuum and it worked well, until I had back problems and could not use it. I have bought it back into action again only to find the black hosing from the machine to the tools is split in two places. This has only just occurred and I cannot say my machine is rubbish. Does anyone know where I can find a replacement hose so I can continue its use. I would be more than grateful to learn of the manufacturer as well, so I may approach them.

I feel sad for those people buying a product which doesn't work. Mine must have been a Monday job!

Thanks. Christine.

Thanks, guys!
by: Annie

I just saw the TV ad for this product, and it looked so impressive, I was going to order one right away. However, from experience, I've now learned to search for users' comments first, and I'm very glad I did in this case.
Thanks to all of you who took the trouble to write and help the rest of us. You hve shared in providing an invaluable service.

too much trouble
by: Anonymous

I purchased the H2O Vac Turbo because it looked impressive. I was using it and pulling on the attached hose and my vac tipped over. It then quit working for the rest of the day. Plus all the hassel of vacuuming everytime. You have to clean the vac everytime you use it otherwise it will stink. I just need something that I can pull out and use and empty or put away again.

Rip off with a capital T
by: Anonymous

This product does not do half of what it is suppose to do. I have dogs and I spent more time cleaning the hair off the brushes then it is worth. My carpet were no cleaner when I was done. It was a total waste of money and their customer service was useless.

Thanks Guys
by: Anonymous

Like many of you, after seeing the vac on TV I was tempted to buy, but after reading your comments I think I will just go to the local walmart and grab one from there...Thanks guys

Thank you
by: Jack Daniel Junior

Hi All,

Thank you very much for all your comments.

At first, I was quiet impressed with the infomercial (well, thats what its designed to do, to attract customers) and what it does with wet and dry vacuuming.

I might try to check it out in a physical store and see it for myself and ask them to lift a bowling bowl as shown on the ad.
we'll see what the sales person says ....

These comments really helps me with my research on good vacuum cleaner
Thanks again for your time and input.

Regards,
JDJ

h20 turbo vac
by: john clark

what a rip off. this company has a licence to steal! do not i repeat do not buy this or any other thane product

The best ever
by: Anonymous

I love this vacuum so much. I can really tell the difference. After vacuuming I do not see all the dust flying around in light like I used to from a regular vacuum. Best purchase I have made in a long time. I think everyone should get one.

A BIG WORTHLESS TOY
by: Pat

Do not waste you time or money. If you send it back they charge you extra. So you will still be paying the full cost. Don't Buy This Plastic Toy.

What a piece of plastic junk
by: unhappy in SC

We purchased this vac 10 days ago and we received it this past friday. When we opened the box and removed the vac we were so disappointed that we wanted to through it in the trash. We decided to try it and found that it did not do any of the things that was advertized on TV. We have tried to get in touch with the company, but all we get is an electronic recording to leave our phone # and name and they will get back in touch with us, so far nothing has happened and no return call. So before you BUY and PAY IN FULL check out the Company. JUST LOST $300.00 TO SCAM H20 VAC TURBO.

Thanks
by: Linda D

I too was really "sucked in" by the infomercial on tv. I am glad though, that I took the time to do some research. I was thinking of asking for this as a Christmas present from my children, but not anymore. I guess if it sounds too good to be true, it probably is.

Thanks you all
by: Just Guess

I turn my TV on this morning and found H2O advertisement; I decided to check the web before I order it, I'm so glad i did because with all the comment i came accross i was wondering why no one report them for false advertisement. The comments are about 99% negative, this company does not belong in business.

Thank you
by: The Housekeeper

I was seriously considering buying the H2O vac. I haven't seen it on TV in awhile. So this morning I was going to order it. Ran across this site first. Really glad I did. Saved me some money.
I'm a house keeper and I use the customers vacuums.
They are actually a pain. So I will be searching for a different vac, perhaps at Walmart.

H2O Vac Turbo Beware!
by: Melissa

I just bought this Vacuum and received it today. I was VERY disappointed when I went to go and vacuum. I had it on the max suction and got an extremely high pitched noise coming from the hose. I was a sucker too and got the second free vacuum too which did the same thing. The suction is not the greatest either, since there is a high pitched noise I was not able to use the full suction with out going deaf. Now I have two junkie vacuums and got to send both back and hope to get my full refund.

H20 Turbo Vacuum
by: Gary

I had received the Turbo vacuum yesterday and had not seen all of these negative comments regarding others experience. This really had me concerned since I hadn't used it and was hearing all these comments. Well, I finally used it today and yes I know that Infomercials are designed to hype the product but I tell you I don't need this vaccuum to lift a bowling ball but I was thoroughly pleased with the job that it did and my fears have been dispelled. Now I'm not saying that others didn't have the experience they claim, but I needed a vacuum that did better than the two I currently have which don't pick up anything anymore. The H20 Vac picked up plenty of dirt. I don't think my expectations were too high considering what I at least wanted it to do...it did just that. So yes buyer beware but so far on my first vacuum I am pleased and did three rooms and I vacuumed sheets on my bed and it did its job.

Thanks for the bad feedback!
by: Anonymous

I just want to say thanks to all those who posted a comment here. I was going to buy not one, but TWO of the H2O vac. I thought it was going to be so cool to have one in the house, and one in the garage. I was sooo close to buying one from Thane or on e-bay, and I wanted to get one for Christmas. But, I thought that I would check online to see if it was a scam or not (google search: h2o vac is it a scam), and the first link was this website! LOL!!! And, I am so glad I did. I feel bad for all of you who actually bought it and got slammed, but think of it like this, you saved other people a bunch of money, and that company didn't get the money, so maybe someday they will go out of business.

Thanks
by: Anonymous

Thanks for the comments. I almost bought two of these, but now that I have read all of your negative feedback, I have changed my mind.

Thanks
by: Anonymous

thanks for your comments. times are tough right now & spending money ill spent is not an option for me.

H2O turbo vacuum is good for our country home.
by: Joanne Schifini

I like the Rainbow vacuum my girlfried had in the 1980s, but I did not want to spend $500 on a vac. Of the three water filtration vacs on wizardvacuum web site, I chose the h2o vac.

We have a log home set in rural Oregon. We use wood to heat our home. All winter we have fine ash dust when we clean the fire place out when there are ambers. All Spring, summer and fall we have fine dirt particles coming in the windows. We have four dogs who live indoors a great deal of the time.

I have used a $30 canister vacuum from Walmart for a year, but I have to empty it about four to five times when I clean the house, or it blows fine dirt back into the room when it gets full. I clean the small vac by sucking the dirt into my dirt devil upright which has bags. I wanted a canister vacuum that had a water filtation dust filter system which I did not have to empty five times.

I cleaned the entire house yesterday with the h2o turbo vac. I had to empty it only in the middle of the cleaning and at the end before storing.

The h2o turbo vac has a riostat on the motor so it can go from quiet light suction to heavy full suction. The noise varies by riostat setting. It is not louder than the little $30 vacuum nor is it louder than my dirt devil upright.

We are on a septic system so we will not be emptying the dirt reservoir in the toilet. It must be emptied outside, not in the toilet.

Because we are a solar home, we have a $3,000 Sun Frost fridge. The power unit for the fridge is on top of the unit so it collects dust. The blowing feature of the h2o turbo is perfect for dusting off the top of the fridge. This is one main reasons I got it.

It is true that the carpet/floor head will fill with pet hair which you have to pick out. However, we have all hardwood floors, a few area rugs, and berber carpeted stairs between the first and second floor. We do not have wall to wall carpet. The carpet/floor head worked sufficiently for our purposes. If you have wall to wall carpet, get an upright vac or a canister vac with a good electric power head which will get pet hair up.

The h2o vac is the least expensive of the three water filtration vacs mentioned on the vacuumwizard.com web site. I need not buy vac bags for this little vac.

The total cost to me for two vacs was $279.65. I think it is worth it. Also, the attachments for the Dirt Devil and the small $30 Walmart vac fit the h2o turbo so I have extensions and variable heads already. You can and should wash and dry the sponge dust filter out often. Also the hepa filter can be washed and dried carefully before using the vac again.

Buyer beware and be sure you evaluate the vac on what it can do well and what you need done before you buy it.

Happy with the h2o turbo vac in Oregon!

limitations of the H2O turbo vac.
by: Joanne Schifini

You must store the vac with the white insert backwards to allow air to dry the tank, insert, and foam filter to prevent mildew. The cover for the tank cannot not be inserted in the normal postion when the insert is backwards. Also, you must wash and dry the foam filter before using the machine each and every time to maintain maximum suction.

The 30-day trial with a full refund is misleading because you must pay the full shipping and handling of $40 to return the unit. You will have spent $80 on shipping and handling when returning one unit. $40 to get it delivered to you and $40 to return to Thane. You are better off buying a new unit on ebay or amazon.com for around $100 with no warranty. If you do not like the unit, donate it to a charity. If you do not have $80 to $100 to try it out, wait until one shows up at a charity resale store for about $25 to $35.

I am keeping my unit because it does the job I need done for pet hair on the couches and beds. From the infomercial, I thought it would replace some of my other machines, but it does not. We have a dirt devil upright that was $100 with disposable bags. A canister Walmart $30 vac bagless. A huge industrial dry/wet canister shop vac. A very old Hoover canister vac. Bissel upright with disposable bags. We use them all from time to time.

TurboVac H2o
by: ep

This is an expensive broom,,,,it will vacuum tile and hardwood just fine....but on carpet it is too flimsy and just slides over...so while it seems that it will pick up some stuff from the carpet, there is no way it cleans nearly the way described in the infomercial..it's a little better than a dustbuster....

THANK YOU
by: Rosemary

I AM SO THANKFUL FOR ALL YOUR COMMENTS ON THE H20 VAC..WAS GOING TO ORDER...BUT THANKS TO YOU ALL CHANGED MY MIND....THANKS AGAIN...

Thanks for the save!
by: Jane

I have info in front of me and almost ordered because of blower feature and cleaner air (3 dogs, 1 cat).I did not know abt this great site (it is definitely Bookmarked now) and I kept looking for reviews. Seems to me the Thane Co.is making more money from excessive shipping charges than they are from vacuums. Once again, thank you all for taking time to offer your feedback.

Excellent on Floors
by: Anonymous

I don't understand all of the negative comments on this vacuum. I have a large home with several animals. I also have a muddy farm and a husband who hunts and walks across my kitchen floor in dirty boots, no matter HOW much I complain!

My husband is a doctor, and I am an RN. I purchased this vac to reduce the amount of dust and crap in my home. It is TREMENDOUS on my hardwoods and tile. This is evidenced by the amount of filth that comes out of it after I vacuum--much of which ended up in fine particles in the air after I vacuumed with my previous machine. It is also great having one for upstairs and down so I don't have to haul a vac.

Drawbacks: There are a few. It doesn't pick up large bits well--I try to pick up paper and clips and such prior to vacuuming. I have found that occasionally, bits will stick where the hose plugs into the machine, and suction becomes diminished--easy fix, I just clean it out.

You do have to clean it out, often. Actually, probably better than keeping a vacuum bag full of crap to grow bacteria to blow back into the environment. I rinse it out with a little bleach, now and then.

Lousy on carpets. I have a vac that cost twice as much with a power head. Without the power head, it is way too much effort, though I do use it lightly over the carpets to pick up dust. I'm going to look into the power head that the company offers.

Bonus: my house smells great. I add a bit of the fragrance that I use in my Homedics Brethe air cleaner, and it scents the house while I vacuum--I don't like the ones that came with the vac.

Between this and a steam mop, my home is FAR cleaner that it used to be, and the reduction in the amount of products I have to use will probably pay for these within a few yrs.

Buy extra foam filters and hepa filters instead the head.
by: Joanne Schifini

Dear Nurse on the farm, There is no way this vacuum will do better on carpets. Spend your money on extra foam and hepa filters which you will use since you have two machines. I have given up the metal telescoping tube in favor of lighter two-part plastic pull apart tubes. I have given up the floor/carpet head in favor of a lighter floor only head from another vacuum. The floor only head is much smaller and much easier to move around the legs of furniture. The only drawback to the lighter parts is that they are plastic and conduct static electricity which causes pet hair to stick to them. But the pull apart feature makes it so much easier for me to disconnect the head, catch the hair or dirt and reattach the head that it is worth it to me to help me clean quickly.

GLAD I DID NOT BUY IT
by: Anonymous

I almost ordered it when watching the informercial. When I phoned them, the sales girl was too pushy and wanted to offer this, that and all after asking her several times just to place the order, she wouldn't give up. So I asked her to cancel the order. Now I am glad I did not order this. Thank you all for the comments.

Saleperson attempts to get you to buy much more.
by: Joanne Schifini

When I called in my order, the sales person did say it was a 30-day trial with satisfaction guaranteed or I could return the units. The Sales person attempted to have me agree to add: 1. 20 foot hose $24.95, 2. Rug Shampoo kit $31.46, 3. Sack to store attachments $9.95, 4. Extended 3-year warrantee $24.95 per machine, 5. Slim Nozzle for vacuuming under stoves and fridges ?, 6. 3-pack hepa filters $24.95, 7. Carpet Head $19.95, 8. H2O mop for only the shipping and handling cost ? With the shipping and handling cost on the two units at $80 to which I had already agreed making the total of $279.65, I was not about to have more excessive shipping and handling for all this add-on stuff. I said "no thank you" to all 8 items above. At no time did the salesperson say that it would cost an additional $80 to return the two machines. Buyer beware of the shipping and handling terms and conditions. At the end of the 30-day trial, you pay $80 to return the two units so you will have paid $160 to try out two units. If you are not satisfied with the unit, it is cheaper to sell the units on the internet and not return them. I kept one unit and I gave one unit away to a friend as a gift.

h2o Turbo Vac is $129.95 at Target.com
by: Joanne Schifini

Just found the H2O Turbo vac priced at $129.95 on line with Target.com with reasonable shipping costs. Compare terms and conditions of shipping and return policy with other venders.)

DO NOT BUY THE H2O TURBO VAC!!!!
by: Anonymous

I bought it and paid the full shabang. And the second vac too. BOTH of them are terrible! No suction power at all even when it was set to the max! My cheap $20 vac works better! I sent it back within a week, within the 30 day money back terms, and I still had to pay for the S&H. They lied. I complained, but they didn't bother to give me my full refund. I only got back enough to cover the S&H, which is less than half of what I spent to order the vac in the first place. So my advise to EVERYONE, DO NOT get this product. I went to post my comment on their page and it stated,"...we reserve the right to publish it ONLY when it creates the VALUE for other Thane visitors." Meaning, ONLY if you give it a good review they will post it. So yeah, you guest it, my comment did not get posted.

Thank you all
by: Anonymous

Thanks for posting comments. Will not buy

Thanks!
by: Denis

I almost ordered it...thanks to you all for your comments.

However, I still need a vac cleaner...what should I buy?

We Like It
by: NightBazaar

Speaking for myself, I was a bit skeptical about the H2O Vac Turbo, thinking it would just be another piece of junk that would fail in no time at all. We had used a Rainbow vac borrowed from a friend which seemed really nice, but the cost was a LOT more than we wanted to pay for a vacuum cleaner. However, we've found the H2) Vac Turbo actually works better than any of the canister or upright vacs we've bought in the past.

The only complaint I have is when you buy certain optional accessories, like the Power Brush Head (best on carpets), you get other things with it. In other words, you can't just buy the head alone. Calling it a "Power Head" is kind of misleading because the brush head is turned by the air vacuum suction rather than power.

Another problem with the optional Power Head is is when the brushes wear down and need to be replaced, there is no way to just get a roller brush. You can't open it up to replace parts. You have to buy another Power Head package. The Power Head should be redesigned so you can take it apart and replace only the parts necessary. But it has worked for us and we give it a heavy workout, so I can live with that. It worked fine for well over a year, so it's time to replace it.

I found that the sales reps do indeed try to offer a variety of optional accessories, but you're not obligated to buy any of them. Still, it's a good idea to at least hear what else they have, in case you find one of them might be useful for you. You can always order accessories later on. I did decide that I wanted the extra long hose, although we don't use it all the time.

I like the length of the cord and that you just press a button to rewind it. The water filtration system is great because it cuts all the clouds of dust that would otherwise float in the air, as is typical with canister and upright vacs. Also, the entire unit is pretty lightweight and easy to move around.

For our needs, the H2O Vac Turbo has worked out great and has been better than the canister or upright vacs we've used in the past. We've had no mechanical problems with the unit, unlike some of the other vacuum cleaners we've had.

From my point of view, we've been very pleased with it and it has indeed picked up dirt, hair, etc., far better than other vacuums.

Another Thank You
by: Anonymous

I too was very close to purchasing this product and I'm very glad that I investigated before I bought, knowing full well that I was probably very influenced by the infomercial.

Thank you all for your comments, you have saved me some money. Awesome concept, just too bad it didn't live up to the expectations.

H2O Vac, good but not great!
by: Melody

OK, I was a little disappointed about the "power head" attachment as it is not a truly "powered head". It is a vacuum powered attachment like what you would expect for an upholstery brush or something. It is a little cheesy to be sure. BUT, I do like the suction of the vac, I love cleaning hard surface floors with it and sucking up the soiled water with a squeegee (yeah this works great) and dusting with the unit. I have just combined it with other units I use as a whole house cleaning system. I vacuum my carpets with the Eureka Altima model (Walmart-@ $75.00), dust everything, clean hard surface floors, clean our cars, etc with the H2O vac, and finish with the H2O Steam Mop (I love this product). when you cut through all the "hype" it is about @ $200.00 for each of the vacs that they send you and it is worth it as part of your "system" but not as a stand alone vac for sure.

H20 Turbo Vac
by: Anonymous

I have read all the negative comments on this vac and the company. I saw it on TV and it looked great! That is why I decided to look into the vac on the internet. Glad I did. I thought it would be nice to have for quick clean up along with my Rainbow. I have had a Rainbow for many, many years and I don't think there could be another vacuum to compare to it. They are a pain to use but they do the job. I would like to know how much that bowling ball weighed? Or if it is a hollow bowling ball? I want to thank everyone for all your comments. If I want one of these vacs to try out I will go to Target. If it doesn't work right I will take it back rather than to pay the shipping charges.

Great product.
by: Acrobat

I have a cat and recently I was diagnose with asthma.
I did not want to let go of my cat so I decided to get a new vacuum. I did try and compare some vacuums (Dyson,Oreck,Hoover) and got myself to consider buying a H20 Vac Turbo(price/quality) and I finally did buy one.
My home as never been so clean.
I does a great job picking up pet air and powerful enough for carpet. Delicate yet effective on cushions, furniture, lamps and dusting. Did not try it yet for wet spills and I probably never will, the idea of cleaning the vacuum hose takes more time and effort than actually using a shamWOW for picking it up.
Great product, glad I got it.
Important to keep the pieces apart when not in use, to dried them up. It takes less time to do the house cleaning, it is very powerful and effective with all the attachments.
It is a good buy!
It helps keep the environment practically dust free and for a asthmatic that is such a relief!
Love it!

Where's my carpet? :-/
by: Anonymous

This H20 VAC is so powerful it sucked off everything I had in my 2 bedroom apt, including my ex g/f and her ugly dog.
I use it mostly to get the dust from under the bed where I keep most of the crap I buy off TV ads, exercise machines anyone?
I now have so much of it under my bed that I'm thinking about starting my own TV ads selling bunk bed with enough under space to accept all those crappy H2 HO HO VACs and all that plastic shit that is not good enough to be sold in regular stores. Wake up people! Get a life, and stop believing all this crap you see on TV. Send me 2 hundred dollar bills, and I'll send you one in return, with a 30 day guaranty, s/h excluded, of course.

thanks
by: Anonymous

This really helped me changed my mind...and save my money! Thanks so much!

Damn!
by: Anonymous

I got the h2o vac and on the second use of the vacuum it blew up!There was a loud pop and it sparked, i have been trying to get in touch with the company's number but i cannot find it anywhere?Can anyone help me out?!

vo he turbo vacuum cleaner
by: Anonymous

It is terrible that people get away with making such products such as this. I purchase one and got an additional vacuum cleaner for a small amount. The same day I received my order, I gave the extra one to a good friend. If I would have known better I would have not given her the extra vacuum. I would have gladly returned both vacuum. This was highway robbery. The pieces are so brakeable, no good suction. There should be a law. It's a piece of junk compared to Hoover, Eureka, Dirt Devil, Kirby, Electrolux, Panasonic and many other vacuum cleaner. God Bless America. Let's stop being fools!!!!

Thanks for all the honest comments
by: Anonymous

All comments really help changed my mind and save my money.. God bless you..

I love it
by: Jenn P

I got the h2o vacuum for an early anniversary present from my mom. I have used a rainbow in the past before I got married and loved that one. I like the rainbow way better but the h20 turbo, tho I think is great. I used it yesterday for the first time and it worked good. I dont have the power nozzle or whatever it is called for the carpets and the one it comes with isnt that great on my carpet but it does get the job done, i want done. Very Satisfied.

i'll give it a try
by: Anonymous

will buy from my local bloodbathandbeyond. they have a very good return policy. there's no time limit. that's what they told me when i bought POS shark vac. this POS can't be worse than Shark. I do have w2w carpet so will try to get a "power" head.

those of you who can get it locally and not from canada, give it a try. bbb has very good return policy, target 90 days i think. why not. let retailers ship this crap back to Thane.

a joke of a vacumn
by: Anonymous

I have this so called vacumn that is strong enough to pick up a bowling ball well it doesn't even pick up dog hair. I have never wasted money so badly until i bought the turbo. I would not advice anyone to buy it

Thank you
by: Anonymous

I saw the commercial on 6 Apr 09 and almost bought it. Thank you everyone who posted comments as to how the unit actually operates. I will not buy it now, and also because I think their guarantee is very misleading. Again, my thanks.

will pass
by: Anonymous

i think i'll pass on this POS. but what's a good alternative? cheap, light weight, canister.

I bought it
by: Susan R

The only thing it does do is keep the air clean when in use. It's suction is fair and it clogs constantly. I'm sorry I spent the money on it.

Do not waste your money
by: Anonymous

We've only used this vacuum a couple of times and now it is leaking! What a waste of money!

Relieved to read all comments
by: Anonymous

I am glad I checked into this. I almost ordered the H20 Turbo vacuum when I saw the commercial. I am glad now that I didn't. There are too many bad experiences with it.

Complete Ripoff
by: Anonymous

I ordered the H2O vac, then 5 hours later, called to cancel. Was told I had to call Customer Service, but they would not be open until the next day. Called they next morning at 6:43 AM and was told the order had already shipped - it hadn't.

Called FedEx to refuse delivery, but they hadn't received a pickup request for the product - that being the case, they couldn't stop shipment. At 5:01 PM, the pickup request had been made. FedEx put a stop shipment flag on the package.

Called my credit card company to dispute, but they couldn't do anything until the charge was approved. For reference, H20's own website indicates shipping is within 2 - 3 weeks from credit cardd approval. They shipped it 2 days.

Bottom line - I still got hosed $40 for shipping, with no re-course to get a refund.

What a TOTAL FRIGGIN' RIPOFF ! ! !

BUYER BEWARE ! ! !

Nothing unique here
by: Anonymous

This vacuum cleaner is a Rainbow meets a Dysan. Using water as a filtration is a joke. Your left with messy muddy watter to get rid of. If you don't get rid of it right away you will probably damage the vacuum cleaner. This typically happens with a Rainbow if the filter isn't cleaned.

Even the EPA can't prove that water is a good air filter. If the EPA doesn't think it's effective, then why buy it? If water is an effective filtration system, then why have the heppa filter?

This is just a cheaper version of a Rainbow that has had several problems with broken tanks. Not a lot of satisfied customers.

After reading comments, tried to cancel
by: Anonymous

My boyfriend saw the infomercial last saturday and decided to order it for me as a suprise, I immediately searched reviews and told him to cancel the order, he called within minutes and was told that he could not cancel until Monday at 9:00am when customer service was open... what a Joke
he called first thing on Monday and was told it was already shipped out, we are going to dispute credit card charged and refuse package.

BUYER BEWARE...Quite the gimmick

not worth it
by: Anonymous

I received this vac as a gift...and it sucks...not in a good vacuum way. It does work great on hard floors, and it's ok for cleaning up spills, but works like crap for carpet. I don'e have any pets, and it won't pick up the normal carpet fuzz. Don't waste your money.

B.S. Allergy.
by: Anonymous

I literally get sick on the stomach when infomercials come on because I "am" allergic to B.S. How this country can allow these "bottom feeders" to exploit the elderly etc. is beyond sick.
I am a 62 year old former marine and Vietnam Veteran and love my country and will die today if necessary. Put these bottom feeders on the front line with their Vacuum Wizards, Sham Wows etc. instead of a rifle.

Dirt and water = Smells bad!
by: Anonymous

This vacuum does everthing it says it will but the terrible smell just isn't worth it.

New game?
by: Breakfast eater

A few times while eating breakfast, I have encountered commercials like this one on TV. Each time I have read the reviews, and it's almost the same every time.

This could be made into a nice game around the breakfast, where all participants can guess how bad the reviews will be.

scam
by: Anonymous

There is something wrong with our laws. Businesses can make such gross misrepresentations like these guys and nobody (consumer protection authoriities) stops or better yet punishes them. Then you go in a automobile dealership, and you have to pretty much be a attorney to either sell or buy a car, if you wanted to conform with every law.
Why isn't there more requlations protecting consumers agains TV scams???????

Thank you
by: Mrs Menezes

Thank you for your reviews. I almost ordered this vaccum. They make it sound so fantastic that it was almost impossible to resist. Im glad I checked into this. I AM NOT WASTING MY MONEY.

dissapointed
by: M Haro

I ordered the Turbo H20 Vac, come to find out I will be charged $89.99 for 5 payments, when I called this morning, they told me I could not cancel because it was in route already. I am going to end up paying $450.00 for 2 machines. That is an outrage amount. I should have never ordered this product. I will be contacting the BBB.

DO NOT BUY
by: Sandy

I purchased this H2O Vac Turbo, then read comments and wanted to cancel the order, they said it had shipped. I called them back to get the Fed Ex tracking number after I called Fed Ex to say they should have given me a tracking number and nothing is showing up that it is shipped. (I have been checking all day for the tracking numbers to show up in the Fed Ex system because I will call them to ship back before it gets to my house.) I also called my credit card company to dispute charges. (They cannot dispute charges until it actually shows up on my account). This tells me that they can cancel, Yet, they will not cancel my order. This kind of business practice should be shut down. I will be contacting the BBB also. This is just wrong. Then they say I will be paying for shipping the H2O back too. This must be how they make their money, using innocent peoples money! This is just upsetting. DO NOT EVER BUY FROM THIS OUTFIT unless you want to just lose money fast.

Internet.
by: Aware.

Now we knows the use of internet. Thank all for adding all comments for this fraudulous equipment. Must always look for comments of all product being sold on TV. Peoples beware most or all are junk.

H20 Turbo Vac
by: Anonymous

I wish I had read this site before purchasing the Turbo Vac. I totally agree with everyone, I to got taken by this company. I was told that the payments would be 39.95 for 3 months. But instead I am paying 64.55 for 5 months. I contacted them and they said I can return the vacuum but I have to pay for the shipping. Shipping it back will cost me 150.00 which I do not have. The vacuum does not work on carpets. and the dirty water is a mess. I guess I am stuck with it. I asked if I can return in person to save shipping charges but they declined that idea. (wonder why?). I to am going to report them to the BBB and I told them I was going to do that. Do not purchase from this company.

Thanks!!!!
by: Anonymous

Thanks for this reminder because my sister was about to tell my dad about this and wanted to buy it. I am very thankful for all these people who told me to not buy it. DO NOT BUY IT!!!!!! I had noticed that people had said about the suction, it will suck all your carpet bits into the vac. Another big thanks to you!!!!!!!!

You have to understand a water vacuum system
by: Anonymous

I have had a rainbow for 22 yrs and mine is on its last leg... 1 upstairs and 1 down. What the Thane company doesnt tell you is that you can now get them at Target.com online for $129.00.
I am going to purchase one but thru a local retailer. The point of a water system is to suck up the smells out of your carpet and not let it escape back in to the rooms air. That smell is your dirty carpet.... Which the dirty water is to be emptied down the toliet and the fuzz of the carpet in the trash can. which it is normal for amount to a hand full of fiber to be in each house vacuuming.((NOT TO LEAVE WATER IN THE VACUUM AFTER CLEANING FOR ANY TIME IN THE MACHINE OR IT WILL SMELL LIKE SEWER)) The carpet fragments... This is normal it is not tearing up your carpet it is removing all the loose fibers from the carpet that your walking on daily that you twist loose and the dirt and sand that you track in are cutting the fibers. Some people don't understand this. Years ago I sold the Rainbow and we explained that at our demos, but these machines are rediculious in price $1800.
Knowing these facts makes the purchase of a H20 my next purchase choice. The h20 mop has been also fabulous for me. I am a nurse and the difference of using a water vacuum vs a regular bagless Dyson my kids are worse with their breathing. My 2 asthmatic kids & husband do great with the water vacuum and can tell the difference. We throw out the smelly dirt and the fiber that you breath in to you lungs. My next purchase will be an H20 vacuum

A rip off
by: Anonymous

I just got the H20 Vac and oh my god it has lost suction already after only using it 3 times. I should have read the reviews but I got sucked into those commercials. There is no way it would pick up a bowling ball. I think I am within the 30 days so i am going to send it back even if I have to pay the shipping and handling. The next vac I buy will be from a store. It is the owrst vac I have ever had. I am very unhappy it looked do good on the tv

h20 vac turbo
by: ricardo

You people out there should get a h20 vac turbo because the vacuum has three washable filters and traps literlly 99.97% of germs. It cleans the air in your home to. I have one and it actully can hold up a bowling ball and a cilinder block it really works.

it works perfectly for me
by: Anonymous

I like the H20 vacuum, as it does a good job of vacuuming my carpet(with the carpet head) and floors. much better than others i have used. My only problem is having to change the water.

the psychology behind complaining
by: Woodtears

I haven't got one yet. After reading these comments I am up in a mess and do not really know what to do now. Why? It came up to my mind that, of course, people use to scream and cry out if they feel pain. If you do not feel pain...why cry out? There's a good chance that the negative comments here just mirror the fact that people are more prompt to complain when things goes wrong, that means negative comments will be in majority. When the product works people are less motivated to make the job of complaining. Maybe a truth statistical picture is that those that are happy out there they are in majority? A better solution is having tests and reviews from independent source, consumer organization, etc.

Don't waste your money on this item!
by: Anonymous

I ordered one of the H2O Turbo Vacs and found it to be a sorry excuse for a vacuum. It did not have very good suction power at all, even on the highest speed. The attachment that is supposed to be used for hard floors and carpets does an extremely poor job on carpets. I had to make several passes over the same area to get it clean. The hose and the optional slim nozzle I purchased are plastic, and were crimped from the way they had been packed in the box. To top that off, the super slim nozzle didn't fit beneath my refrigerator or my clothes dryer. When I called the company to learn about how to return it, I found out they won't refund the almost $80 dollars S/H for the original shipment, and now I have to pay to ship it back.
All in all, this was a terrible waste of money. You would be better off to buy a regular vacuum with good filtration and skip this product. Rainbow is the other type of water filtration vacuum that I know of, and it beats this one hands down. They are expensive, but with proper use, last a really long time.

This vacum is worthless! I've been ripped off!
by: Anonymous

I purchased an H20 turbo vac and it is completely worthless! On the highest setting it barely has any suction. Not only that, but it holds so little, I have to constantly empty and refill it. If you have pets, definitely do not buy this vaccuum. IF those reasons are not enough, I complained to the company and wanted my money back. They told me I could get a refund but I would have to pay the shipping cost to return it. The shipping cost was outrageous. So I called them back and they offered me a discount. I kept it and agreed to the discounted price, thinking maybe I coudl re-sell it and at least get part of my money back. Today I just saw another charge on my checking account and last month should have been my final payment. I am reporting this company to the Better Business Bureau. I am totally disgusted and fed up. I will never order another item from an TV ad again. Also, speaking of TV ads, if you think about getting the Swivel Glide sweeper, it's a peice of crap too. Definitely not worth the money.

Test Francais ICI - French ReviewHere
by: Jonathan

Pour bien comprendre la chose, meme apres avoir lue tous les commentaires négatif, j'ai acheter le H2O-Vac Turbo il y a deja 3 mois , je passe l'aspirateur dans la maison chaques semaine.

Quand j'ai recue l'appareil, j'ai dabord lue les instruction pour bien m'en servire (tres simple d'utilisation!)...

1- Ceux qui disent que ca sent le chien mouillé c'est simplement qu'il ne font pas la vidange de l'eau apres chaque utilisation & ne laisse pas secher l'aspirateur apres le nettoyage. (si comme moi le ménage est fait régulierement, le H2O-Vac est tres facile a nettoyer en peut de temps).

Il n'y as pas de tapis dans ma maison donc pour le teste de la carpet je ne peut vous aidé, mais pour les planchés de bois franc, la céramique, l'établie dans le sous sol & la voiture, le H2O-Vac ne fait pas le travail mieux qu'un Dyson mais je dirai AUSSI bien. Oui elle est bruillante mais ce n'est que le temps de la passé car apres l'avoir éteint le bruit s'ent vas aussi :)

2- Ceux qui disent que le H2O-Vac n'aspire pas bien... Avez-vous lue le manuel d'instruction ?, est-il bien assemblé ?les tuyaux sont bien fixé a l'appareil ?

C'est facile de le sortire de la boite, Sempressé de l'essayer pour ensuite aller écrire sur les forums que ca ne fonctionne pas bien. Il est possible d'en recevoir un défectueux mais si il est en bon étas, ca fonctionne TRES bien.

Le poids de l'aspirateur remplie d'eau est quand meme tres bien (peut-etre moin pour les personnes agées), la qualité générale est tres bien , long fils pour le courant, le design est jolie (meme si ont s'ent fous ;), pour ma part je donne une note globale de 8.5/10 .

It Sucks Alright!?*%#
by: Anonymous

This vacuum is the worst vacuum I have ever used. Do NOT purchase this vacuum. I used it on indoor/outdoor carpet in a sun room and it couldn't even pick up a few small pieces of lint. Totally worthless!!

Thanks for reviews
by: Anonymous

I was thinking about getting one after watching their tv ads but after reading all the negative reviews I am no longer considering it. To the person who said that the negative reviews would be in the majority and that they are still considering it, most items that are great and have negative reviews have tons of positive reviews also. I can't seem to find one positive review from a person, I found a lot of positive reviews from companies and articles but not from comments like these or people. I'd beware of this item and I hope you researched a little more.

Thanks everyone for saving me money!!

Honest Unbiased Review
by: Anonymous

I bought mine from an eBay seller for around $90 U.S. I was planning on buying it anyways. First I was about to order it from Thane but after I did the total cost (+ S n' H) it ended up bordering $400 U.S. However, I desperately wanted one and didn't mind blowing less than $100 on eBay for it. Now bearing in mind that it is a Canister it does work extremely well on hardwood, ceramic, tiles, laminate flooring. It works okay* on low carpets, and medium/persian area rugs (i.e. if you put slight effort into vacuuming you will see the difference). I have tried out various uprights and even the best dyson canister model out there, for the same cleaning results the H2O Turbo Vac is definitely better to own at a price less than $100. I've lived most of my life in European regions and all the Vacuum cleaners that I have possessed have always had much more motor power and higher suction power than any vacuum in N.America. For a typical canister vacuum with high cleaning capability don't fall for the expensive reputable stuff out there, I am an expert, I have tried various cleaners and here I am giving an honest review.

Honest Unbiased Review Pt 2: Guide to Purchasing Vacuum Cleaners
by: Anonymous

My tips for purchasing the best vacuum cleaners, follow these guidelines and never go wrong!:

1) 2 things you need to know about vacuums are motor wattage and suction wattage. The higher these numbers are the better the vacuum. Now-a-days in the market you'll see many vacs with high motor power but poor suction wattage. Don't fall for high suction campaigns!!! Typically you don't want a vac of motor wattage less than 1200W and suction wattage less than 360W otherwise you'll end up with a choker(i.e. the motor is too weak to suck when most of the nozzle head is obstructed by its contact with the floor and as a result the vacuum literally chokes* and powers down*)A strong motor will still help maintain high suction even if there is poor air flow or nozzle obstruction.

2) Upright vacs will always perform better than canisters just because the motor is closer to the suction head in upright vacuum. Naturally, if you have a canister without a proper power head you will have to break a sweat while vacuuming carpets covered in pet hair (I don't really find that annoying about the H2O turbo vac because most canisters are like that and still the H2O turbo manages to clean my carpets fine without the power head*).

3) Bagged vs. Bagless: I suggest you go with a bagless just because they generally have well fitted HEPA filters and are much more convenient when cleaning. Remember HEPA is something important to consider when buying a vac as they help cleanse the air from dust and reduce allergies.

4) Affordability is key! Where I came from we had bagless vacs with motors of at least 2000W and Suction 400W and you'd be amazed at their ability to suck dirt, lint and pet hair from carpets. Such vacuums were sold by Philips and Samsung and I would swear that they clean better than any Dyson canister out there. In N.America I have barely been able to find a bagless vac with these specifications. Right now a vac with a motor power of 1200W is all you need. Rainbow, Dyson, Hoover, Bisell, and Eureka are some good brand names out there, however if you're not willing to invest at least $300 on one of these you won't get the cleaning quality you need!

The "turbo" suction sucks!
by: Mitch, from Canada

I've just got my Turbo H2O Vac, and what brought me here is my disappointment with its performance, particularly its "turbo" suction, too weak to do any serious job, even with the highest speed setting!

Well, I can only confirm what others already wrote about it.

Good thing, I bought mine on eBay. So, I'm stuck with one piece only.

not getting one
by: Anonymous

I was going to buy one of these, but after seeing what it would cost out of pocket and the reviews I read, I will not be buying one of these. For the price it would cost I can get a name brand like Dyson for not much more. It's hard to filter out the reviews as my experiece tells me that some of the glowing "reviews" are actually interested parties that pose as an independant consumer, so beware of reviews that are all complementary and find more than one source for them. Thanks for saving me the headache of this product and its money draining return policy, at a store you can go back with your bill and return the product with no overpriced shipping and "handling" charge. (Don't you need to handle something to ship it, so what exactly is a handling charge or should I say sucking more money out of you charge. NEVER WILL BUT SOMETHING I CANNOT SEE OR TOUCH IN PERSON.)

Do Not Buy the H2O Vac!
by: Anonymous

I bought the H2O Vac approximately 1 year ago and it worked well for the first 2-3 months. The problem is that the suction decreases with time. Now the vacuum cleaner is completely useless.

Horrible!
by: Anonymous

I wish I never even thought about buying this worthless piece of junk! I'm totaly digusted! What got me is that they had the nerve to compare it to Rainbow! It is absolutely nothing like it at all! Now I have to pay to return this piece of junk!!! I am extremely disappointed and furious!

H20 does not Suck!
by: Anonymous

I'm so disappointed in the H20 and to compare it to the Rainbow is not comparable. The roller continually gets stuck and loses it's sucking power after a few weeks...There is no way to remove the roller...they claim, you can send it back, but it's a pain in the butt and they will not work with you....If they would have worked with us a little more I would not be so upset...If you are going to sell something you should back it up...Michael Ashley West Jordan, Utah....

Contact Info for Thane company
by: Diana

Here is contact info for those that request it. Make sure to buy power head if you insist on this machine. One is not included with the offer, although I agree with the idea of trying it out with a purchase through target or bed bath and beyond. The customer service is only open M-F from 6-6 PST. The lady got my order wrong so I cancelled it and she hung up on me. I have to wait till Monday to see if the order from actually cancelled. I called the 800 390 3147 number back and was told they could not tell if the order had been cancelled and to call the number below on Monday. The website www.thane.com does not even give a customer service phone number, only a way to contact by email. I got this information by calling the 800 390 3147 number. Hope this info helps anyone who needs it.

The phone number is 1-719-948-1587
Address is PO Box 6009
Sparks, Nevada 89432

Vacuum Wizard "Review?"
by: Anonymous

Thanks everyone for all the informative reviews.. sounds like a lot of people are truthfully unhappy with this product and it is not what it appears to be.
WHAT I WANT TO KNOW: Why is this review by "The Vacuum Wizard" at the top so positive about the H20 Vac wehn it is obviously not a good product?

We were the first
by: VacuumWizard

The reason why our review is positive is because when we answered the question, we scoured the web for reviews to see what the verdict on the vacuum was and at that time (more than a year ago!), there were almost no negative reviews.

That's why we allow the visitors to share their experiences so that in the end you'll get a more realistic picture of how the vacuum performs in the long term.

Thanks again everyone for sharing!

thank you all so much for the warnings
by: Anonymous

Hi out there,

I just had to pop in and thank everyone for posting their comments. I was sucked in by the infomercial and decided at the last moment to do some research before purchasing the H20 vac. Looks like a total piece of junk. I'm going to save up and get a Dyson.

So sorry you are suffering with those junky machines!

Nooooo!
by: Anonymous

For the love of all that is holy and good, resist any temptation you may have to purchase this disaster on wheels. I received one as a gift last year, and recently took great pleasure in destroying the thing and going out to purchase a new (different make/model, needless to say!) vacuum. From day one, the suction was very limited. The machine was awkward and prone to tipping over and leaking water. The noise level was similar to that of a small jet. And the worst part of all was trying to empty and clean the foul thing. I regret the day I ever laid eyes on it, and how much time I wasted hoping it would be the dream machine those infomercials promised.

Other machines than Rexair Rainbow.
by: Will

I have heard of a number of water filter units out there, apparently compared to Rexair, their D4 line (from 1985-1996) are some of the best out there for power and overall performance ratio, and can last for about thirty years. My Mom's is around 24 years old and is still running (main unit) quite well. I have one, but doing maintenance when taking the machine apart (not a good idea for some) can cost a lot of headaches and money, I have to replace part of the fan housing, cost $60 CA to get the part from the local shop. However, there are a few out there that seem to last as long as the D4 series models like the Thermax AF2, Delphin, RoTho Twin...not sure about Rotho, Hyla, etc. There are a few wet-capable central units too, one being the Canadian-invented, American-owned and made Aqua-Air Wet/Dry and the Canadian (Quebec-based) DrainVac. In a lot of ways, Rexair's Rainbow E2 machine is made in-house but not necessarily the best. For simplicity, I would probably suggest the Thermax AF2 for initial and maintenance costs (better reviews for it than the Rexair) possibly because a lot of the parts (Motors in particular) are fairly generic on their machines, as well as the fact that I think it includes the electric head for carpets, and only requires one hose for wet, dry and electric carry.

You have to know your machine
by: Anonymous

I have had the turbo for approx. one yr--actually, two of them, as I got the special, and I keep one upstairs. You DO have to baby this machine. You have to know how to check all the channels for obstruction, and where it gets stuck. Once you KNOW the machine, it is easy to keep it going. You can't pick up large pieces of stuff, like a bagged machine, but what you DO pick up is unbelievable!! What SOLD me on this machine, is the amount of nasty CRAP that it actually pulls out of my house, traps in water for disposal, and doesn't let back in the air.
I add a little bit Homedics scents (for the brethe machine) in the water (lime is the best) and it does AMAZING things in my house. You have to empty this machine often and keep the water clean.

It is not great on carpets, but I use my old machine on the carpets and then just go over it with the turbo--for the fine dust. It also cleans the air while you vacuum...imagine that!

Between this machine and a steam mop--I have probably saved a bunch on cleaning products!

It is the absolute BEST thing for hardwoods, vinyl and tiles.

I pull out WADS of cat hair!! And, it actually KILLS the fleas.

I wouldn't want to be without it.

Worse Customer Service I have Experienced
by: Mr. Martinez

Hello Everyone,

I first want you all to know that I had ordered two H2O turbo vac after watching a tv commercial on September6,2009.It impressed me how unique their product was presented.

I want to tell you what happened to my wife and I after we ordered the vacuums.My wife and I decided to cancel the order a half hour later we had placed the order but when I called they told me that I had to speak to customer service in order to cancel the order. I said ok, can you please connect me to the department? The sales rep. just told me that they were closed now and that I could contact them on Monday or Tuesday.I then said fine I will do so and since I didn't place a rush order on these products I felt that I would be able to call them Monday morning.

On Monday morning I called the offices like I was instructed to do and I got a voice mail indicating that they were closed.I wasn't worried since I didn't order these products there rush delivery service; so I then called Tuesday morning to speak to a customer rep. called John who stated to me that he couldn't do anything for me because the order was already processed and being shipped.I said;WOW they were closed Sunday,Monday and early Tuesday morning they decided to process my order quickly knowing that I didn't pay for a rush order fee!!!!!!!! I was very upset with them and I asked to speak to a customer rep supervisor who was just as hopeless as the customer service rep.She also told me that she couldn't do anything for me.I then told her that, now I have to pay for the return shipping of $50.00 or more dollars to return these vacuum's? She then just told me, yes!!!
I told her that what they were doing to customers was wrong.She just told after wards "Is there anything else I can help you with?" I don't think a company like this should have the right to take money from people who purchase products after canceling their order.She stated that there was an office called the "Customer Response Center".This Customer Service Supervisor stated that they handle problems between the their company and the customer.Their Fax# 1-719-948-1950
I will also contact the better bureau at www.bbb.org and www.ripoffreport.com to insert our experience in dealing with this company. I am a very unhappy customer who will never purchase anything from the Thane Direct USA (Company), ever again.Their website can be found at: www.thane.com.I hope this information was of help before you decide to purchase anything from this company.Buyers Beware and save yourself time and money!!!!

I HAVE HAD NO PROBLEMS
by: Spencer Lawrence

I ORDERED THE H2O VAC AND I HAVE NOT HAD ANY PROBLEMS WITH THE MACHINE. MY WIFE AND I THINK IT IS GREAT,THE CORD COULD BE A LITTLE LONGER BUT OTHER WISE I HAVE NOTHING BAD TO SAY ABOUT THE H2O VAC.I HAVE TWO DOGS AND THIS THING PICKS UP AL THE DOG HAIR.I CAN EVEN PICK UP SPILLED MILG OR WATER AT THE SAME TIME WITHOUT CHANGING TO ANOTHER VAC. WE LIKE IT AND WOULD ORDER FROM THEM AGAIN IF NEED BE.

Sounds like I just need to try it out for myself.
by: Lyn

I'm not here to offend anyone. I read all the comments, although most are negative I think trial and error would be the best way for folks to find out if this vac is the best for them.

According to most posts, it was not necessarily the vacuum that was the problem it was just the people selling the product. The warnings of poor customer service are greatly appreciated, though.

As with any product, everyone's expectations of perfomance will vary and not everyone's expectations will be met.

I'm going to get this vacuum from Target and see how it does, it beats spending $1800 on a Rainbow. Best of luck to everyone =)

The wizzard should...
by: Andy

It would do a lot for your credibility if you would personally review the vacuum at home, with real dirt in a real house lived in by real people. Or better yet obtain a few opinions from a panel of users who actually used the vacuum for a week.

Great on floor, not on carpets
by: Anonymous

I bought the H2O turbo vac long ago and it works great. Suction power is great ant tank is easy to clean. However, it does not work well on carpets. I have no problems with it, as almost my full house is hardwood floored.
You may want to consider another option if your home is fully carpeted.

ya get whatcha pay for
by: eddie

Water filtration is absolutely the best way to go if you're not allergic to water.
Buyer beware however.
in the vac wizards remarks, he says the vac is powerful because it runs on 1,200 watts. BIG DEAL!! That tells us nothing at all.
When shopping for vacs you need to forget about "suction" and "Vacuum". All vacs , except water trap vacs, lose their suction. Vacuum, by its own definition, can't clean anything. (defined: a dead airspace, a void, or nothing)
I'm an expert on water-trap vacs, however I have no vacs to sell anybody. My remarks are based on years of experience in comparing all vacs to water-trap vacs. What makes most water-trap vacs 100% efficient is the fact that there is no filter to clog so the "AIRFLOW" is never lost and it takes "AIRFLOW" for any vac to work properly...not suction or vacuum.
So, beware of any vac company that is trying to sell you on suction, vacuum, or in the vac wizard's case, watts.

Although I haven't seen the H2O Turbo in action, based on my 15 + years experience, I can't believe that a sufficient water-trap vac can be manufactured and sold for less than $300.00 and still work nearly as effective as the RAINBOW, HYLA, or OCEAN BLUE, because it takes an extremely powerful motor to do the job correctly.
I have seen countless other companies try to compete with the REAL water-trap companies to no avail because they continue to use the same cheap little electric motors that all other vac companies use.
So, to get a water-trap vac that will do the job you want it to do, yo will pay $1,500.00 or more, but it will last you 20 + years. I would reccommend 1st the HYLA, 2nd the OCEAN BLUE, then the RAINBOW "SE" but the rainbow "E" series has a filter and is made cheaper and in more expensive, although it has the most powerful motor in the industry.

To Mr. Martinez
by: Anonymous

This is for: Sep 09, 2009 Worse Customer Service I have Experienced. by: Mr. Martinez

Hello! Not sure what state you live in but there is something called the "cooling off" law. Meaning anytime a salesman comes to your home or you order anything online or over the phone, you have 3 days to cancel the order. When you called the company after 30 mins to cancel your order, regardless if they were closed or not or if that was the correct department, your call to cancel qualifies as notification to the company to cancel per the cooling off law.

You don't have to pay the shipping and handling fees. Its the companys fault for not having their order takers cross trained as customer service reps to know how to cancel the order or at least get a message to customer service ASAP to stop the processing of your order.

Also you could have canceled payment ASAP, they can't process your order if the credit card payment was denied. Most banks and credit card company's have 24 hour customer service reps. to assist you.

Lastly, some advice for future reference. Try the "sleep on it" method. If you see an infomercial product you are interested in, wait 24 hours before purchasing. NEVER purchase based on a "one time deal, today only" special. If the deal isn't there in 24 hours then the product or service wasn't such a deal after-all. Also try researching the product/ service online if you have internet access. Weight the pro's and con's before shelling out that money.

comments: True or False
by: Tester

I do not own one of these machines, and never will.
It is interesting to read the comments. most of the 'good' comments seem to me to be written in the style of professional copywriters. The negative replies by disgruntelled buyers. As I have been involved in advertising for a few years now, it isn't difficult to seperate the 'bull' from the 'shit'. Thank you for suppling a much needed public information site.

Great Deal
by: Anonymous

I just bought one of these at our local habit recycle store for 25 bucks! It's still in the car but if it has any suction at all....I figure I got a great deal

Isn't the "Comments" for people who have the vacuum?
by: Anonymous

Thank you for everyone who has owned this product and has an opinion about it. I am researching it,and there are a lot of COMMENTS from people who don't even own it! Who just write in to say 'Thanks, I almost bought it." seriously people, if you have not used it, why are you making a comment? All that does is make it harder to sift through the information.

Almost bought it changed my mind.

Almost bought it, chanded my mind.

Almost bought it, changed my mind.

Al;most bought it, changed my mind.

Almost bought it, changed my mind.

Get the point?

it is a ripoff
by: Bobby Gee

this machine is a piece of junk, as i have read in other post, it will not vacuum carpet, but the 2 i got dont even work on hard wood flooring, called the co and got the biggest run around in history, BUT THEY WERE WILLING TO CREDIT ME 72,00 IF I KEPT THEM, OHHH BOY YIPPI KIA YEA MF. LETS SEE 289. FOR 2 PIECES OF JUNK VACUUMS, IF I SEND THEM BACK IT WILL COST ME 150.00, LEAVING ME IN THE HOLE FOR 139.00 CRAPP I SUPPOSE I WILL KEEP THEM AND SELL THEM ON EBAY OR AT ONE OF MY SHOPS, SECOND THOUGHT DONT WANT TO PISS OFF A GOOD CUSTOMER, BETTER SELL THEM ON E BAY.

thanx for posting your comments
by: Anonymous

Unlike my husband, I was ready to go out and buy the H2O vac after seeing the infomercial. I am so glad he insisted on doing some research. I think I will just stick with my Rainbow; best vac we've ever had... 26 years and it's still going strong. We just wanted something similar for our residential cleaning business, cuz we don't won't to abuse our beloved Rainbow. We'll stick with our Tri-Star canister for our business. Thank you all again.

Thanks everyone!
by: Anonymous

I was going to get this vacuum for my daughter and one for my daughter-in-law as they both have cats. I'm so glad I read the reviews before ordering. I definitely wouldn't want to saddle them with this machine as a gift.

ran for 30 minutes and died
by: Anonymous

Ran for 30 minutes and died.Easily gave me a RA number but will not refund shipping and we have to pay for return shipping save your money this is a s... product

WE LOVE OURS
by: The French Family

I bought mine brand new on ebay for 31.00 + 25.00 shipping. It was the BEST INVESTMENT at a great price I have ever made. I have read peoples comments here but ours works GREAT!! I use it on all the floors carpet and wood. I would recommend this to anyone.

Don't buy this disgusting vacuum cleaner!
by: Anonymous

It's the worst purchase of my life!
This product not only isn't as powerful as in the advertisement but also is disgusting and extremely awful when you have to clean all those dirt and hair in the stinking water.
Trust me! It's like hell when you have to look at the dirt when you're done vacuum cleaning.
I wish I could post a picture to show you how it awful looks. (you don't even want to smell it, you're not gonna buy this disgusting product after seeing the picture.)
I hope it's not too late for you.
If anyone knows how I can return this nasty product back!

Hmmmmm
by: The French Family

So let me get this stright. You don't like yours because of all the dirt, hair and grosse stuff it picked up off your floor and put in the water? hmmm you don't like that it did its job?

Knowing it picked up all that nasty junk off your floor why would you sniff the water?

I would think one would be happy to know their floor finally got clean

Great Vacuum !
by: SCRAM

I have long red hair, a black dog & a cat and this vacuum picks up all the hair, fur & dirt on the furniture, carpet & floors GREAT !
and because of the water filter it is not blowing every particle is sucks up and putting back into the air, your home actually smells cleaner after you vacuum. Yes, when cleaning the filter it does look like a large, wet, dirty icky hairball and I am amazed every time I clean it how much it picked up.
The secret to using the H2O Vac on carpet is doing a sweeping motion like using a broom small strokes pulling towards you and the bristles help pick up the stuff the vacuum didn't suck up.
I would recommend this vac to people with animals & people with allergies.
P.S I Love this vac more that my $1200 kirby

I bought two
by: Anonymous

We have owned a Rainbow Vac for over twenty-five years and it has been the best vacumn I have ever owned. What I love is that it traps all dust in the water. However, common sense should tell people that a vac with water filtration needs to be emptied immediately after use. Just one look at the bowl after vacumning tells you what a great job it does. I wanted to buy theses for my daughers but could not afford to spend 1800.00 a piece. When I saw the H20, I was impressed and the price was extremely resonable. However, the shipping costs was excessive. I paid 79.90 for shipping. There is no excuse for those rates; however, the price of the vacs seemed to justify it. I was at my daughters last week and she was vacumning with the H20. Suddenly, there was a loud pop and the vacumn just quit. I purchased the extended warranty at the time I ordered, which was another forty dollars. Anyway, I called today and gave all the information. The rep told me that someone else would have to call me back with the details for returning and getting another one. This tells me immediately that this is going to be an endurance test. Why would a company have to have two different rep's to take care of a problem? I will let everyone know how this turns out. I am fully expecting them to tell me that I have to pay for shipping costs, both for returning the vac and for the replacement. This is the point at which I will write a letter to the Better Business Bureau and our State Attorney General. If what many of you have experienced is true in these posts, the company needs to be investigate. Well, stay turned for my results on a return and replacement. We will see how good the warranty is.

AWESOME!!!
by: Anonymous

Ok, I've had my eye on the Rainbow because the water filtration system (though tedious in the water dumping, etc) functions better, is better for the environment (less bags filling up the landfills), and better for the environment of your house (way less particles being released in your house). This vacuum got up as much dirt as a Rainbow would.

I got mine from Bed Bath and Beyond, used a 20% coupon and shipping was free. So essentially, I paid $100 for it ($103.87 to be exact). It doesn't look like it will last like a Rainbow, but for $100, I got a REALLY good deal on a Rainbow knock-off (until I have the $ to buy a real one)

Comments Save Headaches
by: Brian

Thanks to all your posts I will pass on this junk.

Original H20 Owner, Turbo On The Way
by: Anonymous

I have the original love it, has flaws canister design, plastic wands, and should automatically come with powerhead and standard head.
I am ordering the new one, because I am happy with the excellent cleaning power this has. Also the bucket is easier to clean, retractable cord, and metal wands.
Alot of the the complaints are just common sense issues. Hello the water stinks because it is filled with dirt not roses, and if you left it sit and not cleaned it hello the longer the worse. The vac didn't make the smell. Keep an eye on water level, even during use. You add dirt and debris it will raise water level. If you tip it over and it shuts off that is a safety thing, thats a good thing. Don't tip it over and if you do expect it. Watch the hoses, no manufacturer is going to say you better pull by the hose. Also it could be a better hose its not a fire hose. Its on wheels nudge it with your foot to move it, or pick it up and move it.
I have had the other, and I wish I would of bought this first. I have my fiance, 3 kids, a pot bellied pig, 2 dogs and a cat. It has worked wonders!! Just follow directions, and use common sense. I will pop back in for a new review after I get my new turbos!

Rediculous scam
by: Anonymous

I placed an order on sat. night. Sun. morning I opened an unexpected 300.00 electric bill. I emediately called on sun. morning to cancel my order. They said I had to call this number on monday. I called on monday explaining my situation and asked that they please cancel my order. They said they could not cancel, that it had already been shipped and charged to my cc.
Now I am forced to keep the machines and pay the 300.00 or pay 180.00 S&H and have nothing.
I tried everything to get them to please cancel. They refused...they have you coming and going.
It's just dirty business. I don't even want to TRY the machine now, much less "gift" the other one. I am very upset! Extremely upset.
Jan 11/2010. order placed on jan, 9th. I mentioned to them about the cooling off law and they said it doesn't apply to them because you are not under contract. Apparently you are cause you can't get out of it without paying 180.00

h20 vac
by: Anonymous

I have the H20 vaccum and I have to say IT HORRIBLE NEVER BUY IT SERIOUSLY!!!! The thing is it seem light in the begging and easy to go around but the truth is it isnt if you tip it over the water all falls out .. hows tht for electricutio.. no its not good a carpets at all and the whole bowling ball thing is a lie .. We tried it..

Why not state your name?
by: Sam Bigger

IF folks are not willing to state their names there is not much validy to their comments.

Thanks for all of the comments!
by: Grateful!

I am so glad that I read all of these reviews! We have a Rainbow and have only owned it for about a year and absolutely love it. Our problem is that we had some financial trouble and fell behind on our payments. I was looking into the H2O vac for if we sent our Rainbow back. I most certainly won't! I think we will just continue to struggle with payments. The benefits are by far better than buying a joke of a product and losing a hefty investment.

It seems "DO NOT BUY APPLIES"
by: Dawna in Colorado

I read thru all the comments and it appears the "DO NOT BUY" out weighs the positive by a mile. I saw the informercial like everyone else but was not hooked into actually ordering one. I'll be sticking with my very good Dyson that I've had for many years and it's still working good.

Biggest mistake I made last year.
by: Rebecca

I saw the ad on tv. and I thought it would be a good give for my husband. I was one Saturday, then I find out the my husband ordered one as well, so I called to canceled the order on Sunday and they told me that the already sent it. As far as I know this was not a "rush delivery" specially UPS or Fedex don't open on Sundays. They just wanted to keep my money and as meny poeple here, I couldn't return it..my husband is really upset, one for ordering one with out checking with him, another it does not work well on carpet, it leaves lot of dirt on it. Our regular bissell with a bagless system works way better. My husband tested them, he placed the same amount of dirt on two new pieces of carpet. To the dirt collected from the badless vacuum the added the same amount of water to compared with the H2O, and guess what? The Bissell's water was darker indicating the it was more dirt polluted than the one in H2O.. I could not believe that this vacuum is a joke, no wonder they don't even want them back. Since I can't return it I'll use it as en expensive gift to clean my dogs house.

Thane Co bad Service & Product
by: Anonymous

I almost bought the H2O waterless vaccume, until I read the reviews and realized it was from Thane.

Last year I had bought an H2O steam floor cleaner. I didn't use it a lot, but two days after the guarantee ran out (45 days?) it quit steaming.

I always had a problem with the steam coming out. After two calls, the first with a man that was smart mouthed, spoke to me as tho I didn't know what I was talking about.

Next, a lady who after I told her the man was RUDE, told me if I paid $45. they would send me a part to fix it. Well, the part came. It was the tank body, so I changed it, it worked fine three times and then the steam stopped coming out.

I tried all their methods of repair...then I got really mad and threw it in the dumpster. When it worked, it did fine, but not long enough. I will never buy from Thane again. Bad appliances. Thank you for the warnings.

DO NOT BUY!!!!!
by: Rita Scarberry

I watched the infomercial and thought "What a great deal!" because you buy one and get a second for cost of S&H, but it is a rip-off! The vaccum is only o.k. and the standard carpet attachment is very cheap. It is no better than the one that comes with a shop vac. The infomercial said "100% satisfaction guarenteed" and it's not! I called customer service to send them back and they tell me S&H is non-refundable, which was $79.90 AND I have to PAY the shipping to send them back!!! UNACCEPTABLE!!!!

I AM WILLING TO STATE MY NAME!
by: BRANDY EPPERSON

THIS VACUUM IS A PIECE OF CRAP! I HATE IT AND I HATE THE FACT THAT SENDING IT BACK IS A COMPLETE JOKE! YOU PAY $80 IN S/H TO RECEIVE IT AND TO SEND IT BACK YOU PAY AGAIN! SO TO BASICALLY SEND IT BACK AND BE COMPLETLY EMPTY-HANDED IS LIKE TAKING $160 AND THROWING IT OUT THE WINDOW. SO WHEN YOU CALL AND ATTEMPT TO SEND IT BACK, THEY OFFER 25% OFF YOUR TOTAL PURCHASE. IT STILL LEAVES YOU PAYING OVER $200 FOR SOMETHING THAT DOESN'T WORK! WHAT A SCAM! I AM PISSED BUT NOT SURPRISED. IF THEY SELL SOMETHING IN A STORE YOU CAN RETURN IT, SO THEY WON'T LAST LONG IF THE PRODUCT DOESN'T PERFORM. BUT IF THEY SELL IT THIS WAY, THEY STILL WON'T LAST LONG BUT AT LEAST THEY WILL GET TO KEEP THE MONEY- SEE, I'M THE DUMBASS- THEY ARE GENIOUS! WHAT WAS I THINKING- THIS IS 2010, GOOD FAITH, TRUST, HONESTY, FAIRNESS- LOL, WHAT THE HELL DOES THAT MEAN?

Almost bought it changed my mind.
by: Anonymous

Almost bought it changed my mind.

Almost bought it changed my mind.

Almost bought it changed my mind.

THAAAAAAANKS !!!

DO NOT BUY H2O TURBO VAC
by: Anonymous

Honestly, I bought one a few months ago, and it's a piece of garbage. The "power head" isn't seperately run by plugging it into the vacuum, it spins by using the suction of the vacuum. When it says "never loses suction", it's because it hasn't any to start with!!! My power head snapped off at the base where the hose connects to it. I've been given no help whatsoever, so don't believe the guarantee!! Buy yourself a "dyson" and be done with it.

Wish I had purchased locally
by: Anonymous

I bought two, one for each of my children. One had just started using her and there was a loud pop and it would not turn on. After several tries, it finally came back on, but when the pop occured, there was a burning smell, so we were afraid of fire. I had bought the extended warranty and sent it back over a month ago. I called the number on the order invoice several weeks later and was told that they had not received it. That doesn't make sense as it was returned by the U.S. Postal service. However, I did not get a receipt since they had sent me a return label for sending it back for repair. I am beginning to wonder if I will ever see it again. I do wish I had spent my money locally and had someone in a brand name store to deal with. I have ordered my last thing from a TV ad. I rarely do that but have now learned it just doesn't pay. We all need to learn if it is too good a deal to believe, don't believe it!

We bought 3
by: The French Family

I bought one for myself and 3 more for the kids. We all LOVE it. its light weight and easy to use not to mention it cleans WONDERFULLY. I don't know what to say about the poeple here talking about theirs breaking. We haven't had that. For the people wanting to return their machines understand that the shipping and handling cost the company charged you is much higher than regular shipping. It WON"T cost you 70 dollars to send it back. More like 25. ALSO next time shop around for prices. I bought all of ours on ebay for a GRAND total of 172 dollars for 3 and that included shippping. Anyway I recommand this vac BUT for savings I recommand buying on ebay.

BBB does nothing
by: Anonymous

For everyone who says they are going to call the Better Business Bureau, just to let you know they cant really do anything! They are just a business too! They are not government or regulatory body or anything!!! If you want H20 Vac or Thane to get scared, tell them you are getting people together for a class action lawsuit for FRAUD!!...unless they give you a full refund including the S&H. Then see what they say!!!!!

Good as Rainbow
by: Bobbi

I bought mine from someone who had the "2nd" free one for $40. I purchased an excellent electric powerhead and 35 ft power cord for the powerhead. Together they work as well as my expensive Rainbow. The same thing applies to a Rainbow as to the H2O vac----never leave the water standing in it. The plastic ends up smelling and will send that smell into your home the next time you use it.
I bought mine for use in the motorhome but had a difficult area rug that no vacuum would clean; not a hoover,bissel or an oreck. The H2O vac did the job.

DON'T BUY THIS VACUUM!
by: Rc with allergy

...unless you want to be overcharged for shipping and be forced either try to resell to some unsuspecting and gullible desperado with allergies and be out money you could spend on something that actually works. If you have a pet, trying to clean the water tank is almost impossible!...providing it works more that ten minutes. Almost no suction to begin with, so no worries about losing any suction. If you are lucky enough to begin with a high setting, in a few moments it will either shut off or reset to lower setting. This is expensive garbage and unnecessary plastic in our land fills and homes.

THIS VACUUM IS GREAT
by: Kate

You need to follow the directions they provide (fill the water to the mark and empty when done).

I love it. Got it for my sister and she loves it too.

It's not the cheapest out there, but I think it's worth every penny

Thank God I read reviews first
by: Kristin in Ohio

I'll pass on this one.

Extended warranty
by: Anderson

Our vacumn quit a couple months after we received it. We purchased the extended warranty and returned it. That was two months ago. Thus far, when I call, no one knows where my vacumn is. I returned it the first week of January and this is the last week of February. Some company! Be warned! I would never recommend them to anyone! I am beginning to doubt ever seeing the vacumn again.

Poor Customer Service
by: Anderson

I ordered two for my daughters for Christmas. One quit working the last week after I gave it to her. I had purchased the extended warranty, so the company sent me a return label. I sent it the first week of January, and it turns the first of March next week. When I called to check on the status, I was told they could not locate the vacumn cleaner. I suspect that I will never see the vacumn cleaner again, nor hear from them. I intend to file a complaint with the BBB. However, companies like these are rampant. I once again have learned to stick with local merchants, so that you have a real human to talk with and someone to stand behind the products.

Had planned on buying one
by: Anonymous

After reading the comments I seen more "DON'T BUY" the "BUY". I have to say to those who bought one and loves it you got a good one out the bunch that was sent to you and for those who bought one and don't like it got the bad ones. As for the one who put out the comment about dumping the water out after every use, you can't really say that was that person's issue. They probably did follow all directions it could be other issues with it. I don't have one and can't say one way or the other. But the way I read the comment basically telling the other person they are not following the directions.

Hate IT!!
by: Anonymous

My boyfriend surprised me with this vac, ours was taking a dive. I was really excited to get started with it. It worked great for about 5 uses. At first it was fun so see how much dog and cat hair it picked up (2 dogs and a fat cat). Later, i was noticing that it got to be quite the work out to really got ALL the hair up, and with all the scrubbing I actually snapped the plastic handle, (oops, I guess) Now i have to really bend over and push and pull, pull and push to get everything up. And today...I was deep cleaning, started in the kitchen, bathroom, kids room, my room..after it's all picked up wiped down and dusted, i then vacuum. YEA!! after just vacuuming my APARTMENT living room i have to dump the water. My counter and sink that i just cleaned is now dirty with all the crap i just vacuumed and then its on my hands cause i have to dig it out and pull the hair out, rinse the bucket, rinse the filter yadda yadda yadda. Now of course im really jazzed about moving down the hall, my room, then my kids room. I hate this vacuum It broke for one, it's a pain to clean, it's a workout to use on carpets, probably because the suction "sucks" ha! I feel bad because my partner thought he was doing a nice thing, now i dread vacuuming to avoid complaining to him how much i HATE this piece of garbage. I just want a new vacuum, dont care if its from K-mart blue light special, it's probably better than this. HATE IT!! love my boyfriend :) HATE the vacuum

Anderson
by: Anonymous

I have written on here about my situation and am ready to contact the State Attorney General. This company needs to be investigated. I have returned a vacumn that quit shortly after we purchased it. We also purchased the extended warranty. Each time I call to see the status of my vacum which was returned in January, I am told someone will call back. They never do. No on in customer service can seem to help you. Why are they there? Why to they answer the phone if they have no authority to help you. There is nothing that would convince me to ever order another thing from this company. Save your money and spend it locally. At least you will know who you bought it from and have someone to help you.

Not worth the money
by: Anonymous

Now this was a machine that looked good on TV. It's a great concept with the use of water chamber,it's light weight and easy to store. What they don't tell you is how frustrating it is to clean it. Just like other posters have said this thing is a pain to clean!! Getting the "gunk" out of all the crevices and the time it takes to get ready for the next room is just not worth the hassle. They talk about suction power but it's not as strong as they claim. Even if you adjust the suction of the vacuum with the buttons on the front it is still avg. at best. Customer Service seems non-existent. Have fun trying to get in touch with them. Bottom line to me is this. If you are in need of some good cardio and don't mind cleaning gunk out of your machine every other room then this is the machine for you. Personally I now use this machine to clean my cars. For that it works great! It's light and easily maneuverable and has decent attachments for this. Not only that i can just dump the junk in the garbage. I wouldn't recommend anyone buying this for use in your home.

hank you good people
by: Hilla

you save me my money.

Bad experience with this product
by: Anonymous

This product does not do the job.
It does not vacuum carpet well and the floor is very wet. Had I know, I would never buy this product. I agree there is no customer service. It is very difficult to reach them. They never return the phone call. I had to call many times to finally get the line. It is total waste of money.

warnings are lifesavers
by: Dawn

I as many saw this advertised on night tv, but with a company in Australia. In the past everything i have brought from this particular company i have sent back for many reasons.

I read most of the comments and what i found was the "FEW" that had a positive comment, used it on the things that most cleaners would work on.
I owned a Rainbow cleaner many years ago and yes it was good for stopping that dust overflow that happens but thats about it, it stunk, and you had to dry it before putting it away etc.

Every cleaner i have ever owned does a reasonable job on vinyl, hardwood, and tile floors etc, but carpet is another issue alltogether. and lets face it my friends, we buy it mostly for the carpet. There are many different carpets with different piles and thinking sensibly, an open pile will always vacuum better then an older flatter carpet.

We must stop buying these cheaply made and unfunctional cleaners, overall it causes a lot of stress in an already streesfull world.

Most of us probably could recall a time, "i know i can" when vacuuming the cleaner has sucked onto something solid and wont let go easily, like the bowling ball, but wont suck up a bit of cotton thread or cotton wool that may be on the carpet.

Advertisers think we are fools and they take a lot of time looking for ways to make an item look good on tv.

I as many wont buy anything unless i get straight onto the web and look for a blog. I thank everyone who saved me from making yet another potential mistake.

Save $$$
by: Anonymous

I have not tried it but for anyone wanting to.....stay away from the original Thane site. Go with Ebay and save big time. You can get one shipped for $60. Brand new. And if you pay with Paypal...it is warranted. The way I figure, for 60 bux it might be a good deal lol.

Good Water Vac For The Money!
by: Anonymous

We have had our H2o Vac turbo for some time now, we have terrible allergies in our home and it is 5000 sq feet, It is a little short of suction power for a bowling ball I'm sure, but it does have more suction than my central vac, and it doesn't leave any dust in the air at all, we have noticed a substantial differance in air quality, and this model is light and easy to clean out, A rainbow vac does the same job as this one and this one costed $2400 less, I am quite pleased with this product and I have found that nobody will write a good reveiw on the internet for the 2 million purchased, but I do reccomend purchasing the powerhed if you have rugs, they can be purchased for $19.95 from thane direct's website. It does do a better job than any of my other vacs and we have extensivly tested ours and love it!

Buy a Dyson
by: Anonymous

You can usually tell when a product is good when it is backed up with a good warranty. The H20 Vac Turbo has a 1 year warranty and the Dyson has up to 5 years. I am very pleased with my Dyson Ball. It is by far the best vacuum cleaner that I have ever owned.

weakest vacuum ever
by: Anonymous

I am no vacuum expert, but this is by leaps and bounds the weakest vacuum I've ever used. Buy a Shopvac for $40.00, it's a way better investment. H20 Vac Turbo can't even pull loose dog hair of the ground. It's just a terrible product. I can literally clean dog hair from my carpet more effectively with my bare hands. And after the disappointment of using it settles in, you have to dig out the small amount of nasty soaked refuse caked up on the vacuum's interior.

friendly
by: Anonymous

A friend of mine just lent me her H20 vac. It does not have much suction in comparison to my own vac. I like the idea of it trapping all the dust and so forth, but it takes a lot to get anything sucked in.

Thane's product
by: Anonymous

I have bought 2 thane product. First one was the H20 VAC Turbo (Red one). It work, but the only problem with it (beside feeling cheapely made), is when you'r done... u actually need to clean it with water or in the dishwasher. Not a big deal but it stink when you let it couple of hours or even if you clean it right after finish... everything made a mess in the receipiant.. it have an HEPA filter where the air that comes out of it suppose to be clean : it seem to work, it do not stink in the house after use... but the HEPA filter is hard to clean in my opinion...

I bought an Oreck XL Air Purifier, and in the end, i'm disapointed... cause it always stink in my room and i don't know if it's normal or it actuelly put some bad air in my appartment... not difficult to clean but takes some time, and you just can clean the filter. I had to open it all to reach motor... not good buy.

This Is a Good Vacuum!
by: Anonymous

I bought one from the local department store. It works great. it is quiet and its suction is great. You vacuum does not need to suck a bowling ball or a grapefruit to clean your carpet. Read the instructions carefully about water levels etc. If you buy one from a store for 120.00 you can return it anytime if you want without losing any money.

DO NOT BUY!!!!!
by: Margo

I watched it on TV over and over again and was very impressed.At first it seemed to work okay on the carpet and floors but after a few months the first one broke and would not even turn on and the power head stoped working. So we had to use the second machine and now are on hands and knees with just the hose. It hardley picks up anything. I am stuck with it though as too much time has gone by and from what I read here would not have been worth returning anyhow. My advice to ppl as I have tried so many types of vacums including rainbow and Kirby just stick with what you can buy at your local walmart as they work just as well if not better.

Junk
by: Anonymous

The H20 Vac Turbo, is totally a piece of junk! Not worth the money spent on it.

Thanks for you comments
by: Anonymous

Thanks for you comments

Don't be a fool
by: susan r

I have major breathing issues, that is why I bought this vacuum. It was the biggest waste of money. The suction is minimal and it clogs easily. It does keep the dust from blowing into the air. I have had it for 1 1/2 years now. The clip that holds the vac hose into the main vacuum canister has broken off. Don't waste your money.

Back in the Dumpster
by: Anonymous

I found one of these H2O vacs in the dumpster while emptying my trash. I am in the maintenance business. Thought I could fix it up. I don't have a TV, never saw the infomercial, didn't know what the H2O gimmick was all about. After seeing how it is built inside, not only will it not soon be replacing my 30 year old hard working Kirby Classic, It will be taking it's rightful place back in the dumpster. RIP H20 Vac Turbo vacuum!

MY TURBO
by: casey

Listen, If you want to buy a $600-1000 dust spreader than by all means do so. I am thus far satisfied with the H2O vac and its performance. We use the power head from another vacuum and an extention cord for the power head to do the carpets around the house and it does an awesome job. While yes I agree with some users about tool and hose quality...I have found that many of my favorite tools from my old Electr*lux fit. The other concern many people have is the smell....***Do not leave the dirty water in this machine or yes it will smell like a sewer in a few days!!!***** I made the mistake and fixed it with a good lys*l soak, full strength...on the black filter too for 10 minutes than wash with dishsoap. The filter still had a slight odor to it so I soaked in soda water for 10 minutes and let dry and no problems since.

Just Say No
by: Anonymous

I purchased this vac, as well as many other Thane products. This vac is a nmrketing disaster. It is really just a sweeper, it is ineffective on carpet to raise the nape. The vac power head is a joke. What a disappointment!

rip off!!!!!!!!
by: Anonymous

I recived the h2o vac yesterday and im more than dissapointed!!!!
it is heavy and looks already chaep when you open the package!I tried to clean my carpet and it couldn't even get a little breadcrumb off!!!
now we tried to call the customerhotline and after 28min on hold a computervoice picked up and trasfered us to a salesperson. this person was so rude!he told us we called the wrong number and he couldnt't help us and we would have to call again. after askng him if he could put us back in the line he said no, we have to call again and when we explained that we were already for 28min on hold he actually said: "TAFF LUCK!!!!" how rude!!!i nearly jumped ut off my skin!
now that i reda all this comments i wish i've read them before i ordered and i hope we get out of this deal!!!

Buy From Store
by: DEVILS ADVOCATE

I bought my H2O Vac at Bed Bath and Beyond, no hassle no problem. If your not satisfied with the Vac, which most people replying on this site are not, just return it to the store. No S&H, 100% money back guarantee if not satisfied. Why anyone would purchase online is beyond me. Especially from an infomercial that is designed to lure in suckers with those friendly smiles and loud talking annoying actors to get you all excited.
Learn your lesson quickly. Find a BB&B, or anywhere else that sells this product and go directly to the store.

LESS HASSLE EVERYONE.

It is a good buy
by: Chris

I just got my H2O Turbo Vac. I am very impressed with its performance. For some reason, we seem to have alot of dust in our house. Since using this vacuum, the dust has pretty much disappeared. I use to see it floating in the sunlight, now I see nothing. You can't please everyone, which I have noticed from the comments, but it is the best vacuum that I have ever gotten. I gave the free one to our daughter who has 2 cats and a dog. It got all of the animal hair off the couch so well, it looks like a new couch. Anything that is worth it has to have some kind of effort put into it. I give the H2O Turbo Vac 2 thumbs up!

bad product.
by: Anonymous

i bought this product over ordering it on t.v with my credit card. once it arrived it didn't even work, the motor or someshit was fked up, i called them up and i had to pay a shipping fee to send back the product that didnt even work.

I am thrilled
by: Anonymous

I've been vacuuming for many years and yes, so far the upright is better at getting up dog hair. I just ordered the deluxe power head to see if it will work better.
Personally, I've owned a rainbow. I loved it. I could even vacuum some high ceilings, BUT. After moving to the country where there is more dust to deal with, my rainbow began to billow dust out the side vents. There was nothing I could do to prevent it. I had to take it outside and put it through the paces to get most of that dust blown out. It was a pain.
The H2O vac is not a miracle worker, but I do like the design and the fact that the motor doesn't sit just above the water. Stuff happens and there were times, I had to leave my rainbow to attend to an emergency. After a few times and even days of being unable to empty it, I ended up paying out a lot to have it repaired.
I enjoy this little H2O vac because I can reach things that are too high for an uprights hose and extension. I can get under couches that are too heavy to move and get behind things. The suction is just fine. I'm not unhappy at all that I bought it and believe me I don't have money to throw around.
Ya'll will just have to buy a robot since W-O-R-K is so distastful to you. Cleaning house is a job. yep you actually have to break a sweat to get the house truly clean.

How do they do it????
by: Tess

i want to know how thane gets away with selling this #$% product!!! i know other companies do the same thing but how do they continue to get away with it? they should be stopped it is disgusting to claim all these wonderful things and not deliver, the H2O vac is the worst i have ever owned!!! and for the anonymous people saying its great no doubt you are from the company ripping people off trying to put positive comments out here to suck in more people. if i could meet with someone from this company i know exactly what the H2O vac would be good for!!!! DO NOT BUY IT

Thank you all so much!!
by: Anonymous

I am SO glad I checked before getting "sucked in" by this infomercial. I am so sorry so many of you when through what you did.

You should havedid someresearch
by: Ralph Mears

You could have went to the Target Store and bought the thing for 129 dollars. They have a great refund policy open box or not

just a rip off
by: annie

this vac is garbage! And try the return prosses this company should be arrested for theft thats what they did stole my money!I am getting in touch with local tv stations on scams and (does it realy work segmants) I hope you all do the same and lets put these THIEVES out of buisness.

Ad uses attachment for ball lifting
by: Roy

In the infomecial they attach a special ball lifting cone to the end of the vac before that demonstration. You wouldn't expect it to lift a ball without that attachment.

???? dyson
by: Anonymous

hello just a question about this h2o vac i would like to know that has it been tested along side a dyson ??? because i have one and they are great

H20 Vac
by: Starfire

I am stunned by all the bad press the H20 Vac is getting. Being an asthma sufferer this is heaven sent! The air in my home is MUCH cleaner to breath. I could care a less if it can pick up a bowling ball! It works on wet spills, hardwood floors and on my carpet. If you do not use your Vac very often you might have problems with your carpet not being clean. However, I use my vac once a week and it does nicely thank you very much. Also I have owned mine 4 years and NO COMPLAINTS. We seem to live in a society that nobody ever has anything nice to say. People only speak negative even if they do not own the product themselves. You can now hear from one very happy owner of the H20 vac. Sure, the infomercials all stretch what it can do. Then again, what infomercial doesn't stretch the truth. I can tell you 90% of what is said is very true. So, make up your own mind - and get it at target and save on shipping. It is well worth the price if you have asthma or lung issues. You will not be sorry.

H2O Vac Turbo
by: Carrie

I purchased this vac about 1 1/2 ago and I just love it. it sucks up great on the 3rd speed. Before using this vac I had to vacuum almost every other day but now I can go a whole week without vacuuming. It makes the floors look so clean afterwards/ I am a skeptic and it's very hard to sell me anything but I must say I love this vac. I have 2 of them, my sister wanted to buy my 2nd one but I won't part with this because when my 1st one goes out then I will have backup. Don't listen to all the bad press because it is a great buy.

Got it and it's a great product
by: jeecee

Just don't believe what they say on TV. When do you really need to lift a bowling ball ??? It does a great job with DUST, and that's what a vacuum is made for. I had allergic problems with my no bag Eureka Light Force, so i tried the H2O Vac and there is no dust blown in the air. That's the great part of the H2O Vac.

Too Good To Be True
by: Anonymous

I watched the ad for this vaccum and thought wow what a great machine. But if it seems too good to be true, you know the rest. So glad I read the reviews before ordering. I know no one gives away anything for "free." Figured the S&H was a ripoff. Thanks for letting the rest of us know.

a very positive review
by: lori

well i just have to add my two cents worth on this vacuum.
I bought one at Zellers, no shipping/handling and I can return it if I have to.
I am very pleaaed with this machine. It works really well on our hardwood and tile floors. I would not recommend it for carpets.
We have two large hairy dogs and there is always dog hair, dander and dust in the air but after using the H2o I see a noticible difference in the air. Much cleaner and the floors even FEEL cleaner to my barefeet....I even used it to vacuum the dogs. something they love.
I added a drop of liquid air freshner to the water and the whole house smelled great.

I used the extendable wand to suck up some webs off the ceiling and also used the hand wand to clean the couches.

Given how dark the water was in the chamber i'd say its workig. Yes it was GROSS to see what was in there but thats the whole idea. better in the water and disposed of than in the air and on the floor.
Suction is great on the high setting and its not any louder than any other vacuum we have.
the machine pulls along easily behind me but again would not recommend it on carpet as i can see how it might tip over.. however to address the comment about the water chamber being too close to the motor?? not on mine its not.

my only very minor complaintes would be the cord could be longer, and the back access door is a bit fidgety to put back on but other than that I love this vac. Its easy to clean after use and has really knocked the dust down in our house.

i'd give it a 4.5 out of 5. Some of the negative reviews on this page make no sense to me now.

no suction
by: Anonymous

i got a h20 an hate it. the suction they say is wrong. the attachment are a joke. get a rainbow

It actually smoked!!!!
by: Becky in Massachusetts

Received and assembled the h2o vac this afternoon. I was thrown off from the start because of the utter cheap plastic crap I was putting together. Once up and running the suction made me laugh and trying to push the thing on carpet made me furious. To top it off the machine started SMOKING!!!!
I had 3 kids in the kitchen yelling at me to shut the smelly thing off before we saw flames! I immediately called customer service. The fella that intended on "helping" me gave me the run around which I had absolutely no patience for.
I had purchased this item for a total of $379.80. (get one free) An absolute JOKE!!!
I am so irate now. An expensive lesson I suppose but pretty please learn from my mistake and AVOID THIS IMPULSE BUY!!
I continued with customer service until I asked to speak to a supervisor. At first they said it was probably defective and they would send me out another one. When I told them I just wanted to return it and get my money back Peggy said she would send me a shipping label. Apparently it will take 7-10 days. Funny that the shipping label to return this thing will take a week longer than the vacuum itself. I just hope I don't get screwed like the gal who did return her vacuum with the label she was sent and they mysteriously have yet to receive it.......3 months later!!
I am beyond irate.
I hope this all gets resolved.

Helpful Reviews
by: Bookwoman

Thank you to those who used and reviewed the H20 Turbo Vac. I was going to pay a visit to our local Building 19 discount store to check out their recently advertised H20 Turbo Vac for $69.99. Am so glad I checked online first. Like so many things being hawked today, they can be hyped up or downright lies. I think I just saved myself $69.99 and a lot of cussing.

OMG
by: Anonymous

ohh my god...what a scam....lucky me, I didnt buy this...thanks everyone for your input....

Weell, it'S not so bad
by: JeeCee

The problem is that people who seen the ad had too much expectation and they paid it about $250. I got mine at Zellers for $150 and it's really not a $250 machine. I don't think it's crap because it's just like other $150 vacuum. You get what you pay for. $250 is a lot too expensive for it. Don't buy it at this price, just go at Zellers or Walmart and pay it $150. That's canadian $, so it should be less in US device.

thanks for the warning
by: Anonymous

I too saw the commercial on TV and was tempted to order, but remembered I should check it out on the web before buying. It's the old rule - if it sounds too good to be true it probably is. I suspected a con when they did not say one word about what it was bad at.... gotta figure they weren't very objective. You think if it isn't good, you just send it back, but sounds like they got ya there too. What if these people actually put effort into an honest living... what a world of difference they would make, and what a different world we would be living in. Thanks for the tips, and sorry for your misfortune of learning by experience.

H2O vac turbo
by: Debra

Wow! I'm glad that I didn't read all of these comments before purchasing my H2O vac. I was searching to buy another one and came across this website. I can honestly say that I am more than satisfied. I love it. My daughter has allergies and it keeps dust from going back out into the air and your air feels clean afterward. It is messy to clean up but when I see the amount of dirt and animal hair that it collects, and keeping the air clean after that, it's well worth the clean up! Any of you can send me your vacuum and I will be thrilled! The only negative thing I can say is that I wish it had a power head instead of a bristle brush but most of my floors are hard wood and I only have one carpet so I don't feel too cheated on that feature. Anyway, I am a VERY satisfied customer and I'm looking for another one!

Turbo h2o vacumm
by: Anonymous

First of all I want to let you know that I tested the vacumm for its power I don't think it stands up to what you make it look and sound. Second the cord on it is way to short can't go any father then ten feet and have to unplug it. Third if for some reason you start vacumming turn it up to high speed high speed it turns down to low speed, no differant spot. Fourth have to clean it every few minuates. The noise it makes make my ears hurt. I don't think I should have to send you another shipping and handling charge if Im not happy with it with in ten days. Not only that, the box it came in was like torn as if it had been opened and closed up again. My daughter and I are not pleased with the vacumm and want to send it back with no shipping and handling charges.

if its too good to be true...
by: Rod

you know...in life, i've often tried the cheap product hoping that it lives up to the hype but almost always go back to the reliable, more expensive product. This was the same...tried this h2o vac and although it isn't as bad as some of these posters make it out to be, it was only so-so. I ended up giving it away and went out and purchased a Dyson dc23 canister. It was expensive but did a much better job on my carpet...also it too has a hepa filter that cleans the air.

Happy with my vacuum
by: Anonymous

Even though I am totally in love with my V H2O Turbo vac, it is not for everybody. I do highly recommend it to those who, like myself, are allergic to dust and want a vacuum that is powerful, easy to use and, most importantly, safe to use. However, if you expect it to pick up bowling balls or if you are not going to clean it after each use, it is not for you.

It was a long quest for me to find the right vacuum. I was not looking at the upright vacuums because I have no carpeting on the floor (finally!), just a few smaller rugs. Also, I do not like vacuums with bags because I do not want to store any collected dust, and to change bags often adds up to the cost. I was looking high and low for a bagless vacuum that can be emptied without me being exposed to dust. I did thorough research online and went to stores to check out the models I selected. How disappointed I was! Every model I looked at had a filter that you had to SHAKE as a part of your vac emptying routine. Even if you are not an allergy sufferer, I doubt that you enjoy inhaling dust that you were trying to get rid off! So, when at the end of the day I stumbled at V H2O Turbo at the Bay store, I was both excited and suspicious. It seemed too good to be true. What a great idea to filter through water! I disassembled the vac to see if it would be too much pain to empty it. I was happy with what I saw. So I purchased it.

I used the vacuum on the floors, sofas, linty dryer vent, rugs and started falling in love with it. It is both easy to use and powerful. I liked the adjusting power setting, attachments, long hose, retracting power cord and the fact that it was easy to breathe while vacuuming. Emptying the tank was not a problem. There is a catch, though. You must wash it (and the filter) after every use if you want to be sure that you vacuum is not growing bacteria. And then air dry it. As far as I am concerned, that is a very small price to pay. In fact, I prefer it this way. For the same reason I do not intend to use this vacuum for any wet spills like milk or eggs. It is so much easier to clean this kind of mess with a kitchen towel instead of having to clean the vac afterwards, including the inside of the hose. I have had this vacuum for four months and I am very happy with it.

To sum it up, I recommend it for allergy sufferers and for everyone else. I do not recommend it for cleaning wet spills and for people who don’t like to take care of their gadgets regularly.

Good while it lasted
by: Anonymous

My H2O vac just died tonight, looks like the electric motor burned out and it only lasted 4months. I have to say that I really like wet vacuum cleaners and this is the first one that I've owned. I am disappointed with the poor build quality of the H2O vac and the price is a bit steep given what you're actually getting, which is cheap and flimsy. Despite my H20 vac being a dud, and incidentally not living up to the advertised claims, I am sold on the merits of wet vacuum cleaners just not this brand. To anyone thinking of buying a H2O vac look elsewhere and save yourself throwing out a piece of junk in less than a year.

It does not clean the air
by: JC

I read some tests from magazine and the H2O Vac Turbo was the worst one for dust left into the air. It sprays more dust than other popular brands. The reason is that the water does not traps all the dust and the 2 air grids under the vacuum spray a lot of dust. I opened it and there is a lot of dust inside and also near the motor.

H2O waste of money.
by: Anonymous

Had Kenmore Blue Majic for 8 years. Very good vacuum! Served me well, but just got old. Got H2O. After 6 months had to shop for another vacuum. God Dyson. My adivce - Don't buy H2O!

Not Happy
by: Audra

When I'm happy I comment, when I'm not I rarely do however this time I feel I need to address the issue. The vacuum is great for "hair" pickup. "Hair" as in dog/cat hair. Anything else it's no good for. For the light pick up the V H2O is fine however everything else is not so easy. I have two large dogs which means everyday cleaning. The vacuum sucks up the light stuff, any thing else is a chore. I've had it less than a year and the attachments have worn out (rubber peeling off) and the suction is aweful. I am a clean freak BUT I would not purchase or recommend this product to anyone again. Can't even reach someone to question the product, no return calls and/or pick-up. Just a word of advice, take it or leave it!

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