XL 21 series

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XL 21 series

I hate this vacuum!!! I purchased the Oreck Xl 21 because of the Hepa/Celoc filtration. I paid approx. $ 725.00.

After one month of using it the lock just below the carry handle comes loose and blows dirt out of the handle. I took the vacuum back to the Oreck dealer...thinking the lock was faulty.

I was told it was not faulty and if it comes loose...I just have to tighten it!!! Well for $725.00 I should not have to tighten anything!!!

Which I currently spend my life doing with this machine. Then I noticed after approx. 6mo. it didn't have suction on the edge cleaning. I took the vacuum back in for servicing.

I still have no edge cleaning suction!!! In my opinion... this vacuum and the Oreck dealers are a JOKE! After owning this 11 mos. I am fed up with tightening the handle and looking for a new vacuum!!!

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XL 21 series

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Jul 26, 2010
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agree it's a piece of junk
by: Anonymous

I bought this expensive Oreck because I have several cats and 2 dogs. It is a piece of junk, does not pick up and no edge pick up, I'm still paying for this think and use my old cheap vacumn.And the little portable one they sent for free, is priced right. Free.

Jun 07, 2010
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Oreck XL-21
by: merlin

Overpriced and very unreliable. Works well when new (which cleaner doesn't?) but quickly goes downhill after that. Loses suction power, belt needs constant replacement, clogs very easily, too.

Something the sales person doesn't tell you is that the dirt picked up goes directly through the motor in Oreck vacuum cleaners. Meaning that the plastic fan is easily damaged if not you're not careful and clogging of air passage is a guaranty.

Buy a Hoover or Dirt Devil or Bissell, at least those makes are clean air(dirt bypasses motor)and cost less than half the price of an Oreck.

Apr 26, 2010
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Oreck model XL21
by: Cindy

If you have animals and want a reliable vacuum DON'T buy this one. The Oreck XL21 clogs up and the roller STOPS working every time your try to vacuum. Do yourself a favor and save some money. DON'T BUY THIS PRODUCT.

Feb 02, 2010
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My Oreck Rocks!
by: Anonymous

I'm not sure if anyone here has ever tried a high-end vacuum like a Kirby, but my Oreck has proved time and time again to stand alone compared to any Walmart vacuum out there. I remember my mom buying them one-after-the-other from department stores with dust flying in the air. She even bought a Kirby for over $1200 30 years ago! The things has to weigh 100 lbs. and talk about smell! I've never been so impressed with my Oreck XL21. I just bought my mom the Halo to replace her Kirby.

Dec 22, 2009
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Oreck XL2 Is Junk
by: Anonymous

Thought Oreck was a good vacuum since it cost an arm and a leg. So, to my surprise I got one off ebay and found it to be a piece of junk. Yes the motor runs fast and turns the brushes very fast, but this is no good if there is no suction. The handle keeps slipping apart because of a rubber gasket in the handle screw keeps wearing out and hard to find. The vacuum is lite weight because it's cheap, plastic and tin.

After seeing this I did more investigating and found that everyone that bought an Oreck at full price got ripped. Ebay has thousands of Orecks from people trying to get back some of the money the waisted buying this product. You'd get a better vacuum for $50 at Best Buy or Target.

Aug 15, 2009
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I hate my Oreck too
by: Anonymous

I have an XL2 40th Anniv. and it is not worth the $600 I paid for it. I am 5'tall and weigh 108. Twice the handle has broken; first time I had to pay Oreck to fix it, next time I got my handy man to do it.
The metal plates on the bottom constantly fall off and the pins fall out. Had them fix that a # of times; and of course, they want to sell me a whole new bottom section for big $$$$.
I agree too, that the bags are not good at keeping the house smell nice. I vacuum everyday as I have allergies and 2 dogs. My husband always complains "it stinks" after I vac.
I would never ,ever buy another one!!!!!!!!!

Jul 20, 2009
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Smelly? your nuts
by: Anonymous

Smelly? it sounds like you should clean your house more. Especially if you are using the charcoal bags.

Dec 22, 2008
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I have the same problem
by: Anonymous

If the lock nut keep on coming loose, it is because you did not tighten the nut beyond one of the 3 notch.

My vacuum nut was coming loose and it was leaking dusts all over the place. I live with it for over a year before I notice it. Then I notice the nuts was loose and that there was some notch on the two nuts. I turn the nuts with 1 notch pass the the 3rd notch on the nuts with 3 notches. But I think if you turn it pass the first notch, that should still keep the nuts from coming loose.

In addition if you don't replace the belt every 6 months as recommended, then the belt would have been worn out & loose and the brush roller is turning slower that it should. Oreck said that the vacuum have the suction speed of a Hurricane. But if the belt is not functioning properly due to wear, then it is probably having a suction speed of a summer breeze.

Nov 07, 2008
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ORECK RESPONSE
by: MTH

For $20,000.00 I bought a new truck. I have to tighten the lug nuts when I rotate my tires and or check them every 3000 miles to make sure they're tight. Where is this attitude coming from? Just because you spent $700 for a vacuum doesn't mean it won't need repaired or maintained. That's why you have a 21 year warranty. Wish I had a 21 year warranty on my new truck. I wouldn't be complaining, but would rather be grateful that it can get repaired for free - for 21 years. Get a new connector piece for that vacuum and a new upper handle. Make sure you have an "O" ring under that locking collar. Problem solved. Oreck is a good product and has been around for 45 years making millions happy- including my own dear mother.

Jul 28, 2008
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Smelly Oreck
by: Anonymous

I agree totally. Unfortunately, I purchased my XL21 HepaLoc in '05 and have put up with this problem for 3 years now. Every time I vacuum I have to spray my entire house with air freshener just to remove the dust smell. I have had all the yearly maintenance performed on my Oreck and each time gotten the same speach about a loose something I need to tighten. I agree that for the $700.00 I paid in '05 I shouldn't have to tighten anything. Oh, and don't be talked into the new and improved charcoal bags. They have given me those twice to try and convince me they will make a difference but they don't.
I am on my way to Target this morning to buy a Eureka Boss which seems to get a great rating and great reviews. I'd rather pay $150.00 and replace it every 2 or 3 years than have 21 years of service on the Oreck dust blower. Squirt